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07-06-2021, 03:41 PM
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#1
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Senior Member
Join Date: Jun 2017
Posts: 170
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Winnebago part needed, they don't answer the phone. Ever. No online ordering.
Hello,
I need a part, #1201071-000 which are the stryofoam roof radius pieces. I have to re-attach the fiberglass roof that blew up in a windstorm. I can't do the job without the radius pieces.
I have been calling Winnebago for a week, can't leave a msg, get the same recording. I have sent two emails asking for someone to contact me so I can purchase the parts. Crickets. WTH?
There seems like there HAS to be a way to buy parts.
Can anyone help me out here?
Thx,
Darwin
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07-06-2021, 07:24 PM
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#3
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Senior Member
Winnebago Owners Club
Join Date: Sep 2011
Location: Denver, CO
Posts: 605
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Quote:
Originally Posted by rk911
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^^^^^^ X2 ^^^^^
I have bought from them many times. Never failed. A good outfit IMHO.
I do recall that in an AZ Expert youtube vid that the guy had to wait quite a while for his roof radius foam parts to be delivered.......but they came.
Good luck with the fix.
__________________
Ed Sievers Denver, CO
Sold:2007 WBGO 31C Now:2020 Jayco 31UL
"Be the person you needed when you were younger"
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07-06-2021, 10:26 PM
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#4
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Senior Member
Winnebago Owners Club Workhorse Chassis Owner
Join Date: Aug 2007
Location: Sonoma County, CA
Posts: 6,401
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Quote:
Originally Posted by rk911
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X 3
My go to source for Winnebago parts.
__________________
Wayne & Roberta
08 Winnebago Destination 39W Gas UFO Workhorse Chassis......It's really weird being the same age as old people. I thought getting old would take much longer.
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07-08-2021, 06:12 AM
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#6
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Senior Member
Join Date: Jun 2017
Posts: 170
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Lichtsinn has not gotten back to me in 2 days except to email me that they got my parts request. I have looked through the parts catalogs for the part needed (roof radius foam) #1201071-000. Doesn't seem to exist. I got the part # from the YT video of the guy replacing the roof.
Anyone know if this part # has changed? I'm not getting anywhere with this.
Thanks,
Darwin
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07-08-2021, 06:28 AM
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#7
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Senior Member
Winnebago Owners Club
Join Date: Sep 2009
Location: Spring Branch, TX
Posts: 2,987
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As an FYI, Winnebago stopped selling parts directly to owners over a year ago. So, you can’t call them to order parts any longer. They completely closed the parts department you’ve called, hence no answer.
They made it so you can only buy parts from a Winnebago dealer. I guess they did this to help dealers get more business?
As you’ve been referred to the number one Winnebago dealer located near the factory they are the guys to talk to. They do better by phone than the online request form. They will respond online but it can take several days. On the phone they will help you with determining the new park number, too.
__________________
2017 Winnebago Adventurer 37F
2016 Lincoln MKX Toad
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07-09-2021, 06:18 AM
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#8
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Senior Member
Join Date: Jun 2017
Posts: 170
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Litchsinn was a 40 minute wait on hold yesterday but they had the roof radius pieces.
I will be re-attaching my passenger side fiberglass using 3M 560 Polyurethane sealant/mastic. Still trying to figure out why Winnebago never used mechanical fasteners to hold the roof down.
Thanks for the advice and steering to Dealer.
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07-12-2021, 07:05 AM
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#9
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Senior Member
Join Date: Nov 2005
Posts: 3,968
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You might also try these people:
https://winnebagoparts.com/about/
They buy all the factory surplus parts from the factory at the end of each production year. They're about 10 miles from Forest City.
This time of year it's hard to get in touch with anyone in Forest City. The Winnebago Grand National Rally and the cities "Pucker Brush Days' are only about a week away. Everyone in town is scrambling to prepare for the festivities. This year Winnebago is limiting the number of coaches at the rally to 750. Between the 3,000 or so people at the rally grounds there'll also be several thousand in town for the city festival
__________________
Hikerdogs
2013 Adventurer 32H
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07-20-2021, 05:16 PM
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#10
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Junior Member
Join Date: Sep 2016
Location: Staunton,Va
Posts: 9
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I waited for a part last fall from Winnebago (or who they sent me to order from) and it came in wrong. I called Litsen (I did not buy from them) and I got the part I needed in two days.
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07-20-2021, 05:40 PM
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#11
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Senior Member
Join Date: Dec 2006
Location: Santa Clarita, CA.
Posts: 2,645
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Quote:
Originally Posted by GGandPoppaT
I waited for a part last fall from Winnebago (or who they sent me to order from) and it came in wrong. I called Litsen (I did not buy from them) and I got the part I needed in two days.
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So... Who did you buy from if not those you called?
__________________
_______________________________
Jeff - WA6EQU
'06 Itasca Meridian 34H, CAT C7/350
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07-20-2021, 09:21 PM
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#12
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Senior Member
Join Date: Dec 2018
Location: Chapin S C
Posts: 112
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Call Tony’s RV in Lexington, S C. Here’s the information:
LOCATION
130 Pond Branch Rd.
Lexington, SC 29073
CONTACT US
Phone: (803) 894-3071
Fax: (803) 894-5385
President
Aaron Langenburg
Warranty & Insurance
Tammy Coon: tammy@tonysrv.com
Parts & Service
Will Prosser, Parts Manager: will@tonysrv.com
Mike Myhre: mike@tonysrv.com
__________________
Winnebago Destination 36 Rl
Chevy Silverado 2500 Allison/Duramax 4x4 Long Bed
2014 Harley Davidson Road King
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07-29-2021, 04:10 PM
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#13
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Senior Member
Join Date: Apr 2017
Location: Beverslee Hills, Calif
Posts: 203
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If Styrofoam then you can make them yourself, use files and saws as needed, assuming you have the other part to fit to them, if no other solution !!
__________________
2007 WhineyBagels W24 54k mi Allison 2100mh
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07-30-2021, 06:57 PM
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#14
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Senior Member
Join Date: Nov 2005
Posts: 3,968
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Quote:
Originally Posted by creativepart
As an FYI, Winnebago stopped selling parts directly to owners over a year ago. So, you can’t call them to order parts any longer. They completely closed the parts department you’ve called, hence no answer.
They made it so you can only buy parts from a Winnebago dealer. I guess they did this to help dealers get more business?
As you’ve been referred to the number one Winnebago dealer located near the factory they are the guys to talk to. They do better by phone than the online request form. They will respond online but it can take several days. On the phone they will help you with determining the new park number, too.
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We were at the Winnebago GNR earlier this week and the parts department was going strong. You could buy parts either in person of over the phone. There were several people manning the counters and the phones. They had several rows of display shelves with popular items the same as they've had since at least 2001.
__________________
Hikerdogs
2013 Adventurer 32H
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