Community Forums

roberthale · 02-10-2018, 11:28 AM

Hello everyone… So we have an issue with the blower motor for the-AC doesn’t go on, the electric step doesn’t work properly, the leveling system won’t deploy the Jacks, the cigarette lighters don’t work and The back up camera doesn’t work… Obviously a fuse or circuit breaker… I have been through all the ones I can find none of them are marked for the AC heater AC blower… But maybe you had the problem in the past and might know what to do😄

CoachC · 02-10-2018, 01:02 PM

Quote:

Originally Posted by roberthale

Hello everyone… So we have an issue with the blower motor for the-AC doesn’t go on, the electric step doesn’t work properly, the leveling system won’t deploy the Jacks, the cigarette lighters don’t work and The back up camera doesn’t work… Obviously a fuse or circuit breaker… I have been through all the ones I can find none of them are marked for the AC heater AC blower… But maybe you had the problem in the past and might know what to do��

Sorry I don't have an answer but I don't think all of those items would be on the fuse or breaker. Makes me think there may be a bad ground or possibly a loose connector.
I assume you are referring to the chassis AC and not a roof AC.
What model Kountry Star? Knowing that may draw more help from the forum.
Best of luck finding your issue.

roberthale · 02-10-2018, 01:11 PM

Quote:

Originally Posted by CoachC

Sorry I don't have an answer but I don't think all of those items would be on the fuse or breaker. Makes me think there may be a bad ground or possibly a loose connector.
I assume you are referring to the chassis AC and not a roof AC.
What model Kountry Star? Knowing that may draw more help from the forum.
Best of luck finding your issue.

Thanks so much for your quick response…
Yes you are correct were talking about the- each dash AC… i’ll check for loose wires but I suspect there is one fuse or breaker that protects those items … Backup camera, step when you turn the key on, the leveling jacks, the blower motor, and the power outlets on the dash for your charging cell phones ..The model is 3721

GaryKD · 02-10-2018, 02:41 PM

Hi roberthale,
There are a couple of places where fuses and relays could be responsible for loosing power. Beneath the driver's wondow there is a basement door. That compartment has all the fuses and relays that come off of the automotive side of the coach.
F6 Backup Monitor
F7 Steps
F11 Fan
F28 Aux Out

There are several relays that could be involved with your problem.
ACC
HVAC
CST ACC1
LVL CTL
All are located in this compartment.

There is nothing on the house side that would be involved with these items.

"007" · 02-10-2018, 06:11 PM

You say you have a Kountry Star need to know is it gas or DP makes a difference for chassis and fuse panels or maybe its a Workhorse chassis.
The information should be put in your signature so will not have to keep asking.
The CP location top left of your page will access you to your signature,
Is your battery cut off switch on so your house batteries will work?

CoachC · 02-10-2018, 06:26 PM

What I wanted to say was that all of those items would not be on the same fuse but Gary explained that much better.
3712 is a diesel on the Freightliner chassis I believe. What are the symptoms of the other systems besides the dash AC blower?

"007" · 02-10-2018, 06:34 PM

Here are some fuse locations and in QT's # 3 there is a section for trouble shooting your EVANS AC/HEATER System.
May not be a fuse maybe a common ground for your fuse panels.

roberthale · 02-11-2018, 04:16 AM

Quote:

Originally Posted by GaryKD

Hi roberthale,
There are a couple of places where fuses and relays could be responsible for loosing power. Beneath the driver's wondow there is a basement door. That compartment has all the fuses and relays that come off of the automotive side of the coach.
F6 Backup Monitor
F7 Steps
F11 Fan
F28 Aux Out

There are several relays that could be involved with your problem.
ACC
HVAC
CST ACC1
LVL CTL
All are located in this compartment.

There is nothing on the house side that would be involved with these items.

Good morning Gary and thank you… That makes a lot of sense… I’m thinking it must be a relay for all of those functions to go out it one time… Since all of them are activated by the turning of the key to the Acc position it seems to me it could be one relay… Does that make sense? And is there one relay that involves the back up camera, AC heater blower, step, leveling system, and power outlets in the- dash?
Thanks again I have hope 😄

roberthale · 02-11-2018, 04:18 AM

Thank you so much !!

roberthale · 02-11-2018, 04:22 AM

Quote:

Originally Posted by CoachC

What I wanted to say was that all of those items would not be on the same fuse but Gary explained that much better.
3712 is a diesel on the Freightliner chassis I believe. What are the symptoms of the other systems besides the dash AC blower?

Good morning and thanks for responding… You’re right it’s a Freightliner chassis and the symptoms are no power to the back up camera, AC blower fan, dash power outlets , The step does not operate with the key in the ignition and does not retract , The leveling system pad will come on but the jacks will not deploy

roberthale · 02-11-2018, 04:23 AM

Quote:

Originally Posted by "007"

You say you have a Kountry Star need to know is it gas or DP makes a difference for chassis and fuse panels or maybe its a Workhorse chassis.
The information should be put in your signature so will not have to keep asking.
The CP location top left of your page will access you to your signature,
Is your battery cut off switch on so your house batteries will work?

Good morning and thanks for the suggestion I fixed the signature issue… And yes the battery cut off switch is working fine

GaryKD · 02-11-2018, 08:00 AM

Hi roberthale,
It could be the ACC relay mentioned in my previous post. Don't know for sure until one gets in there with a meter. A certified mobile RV tech should be able to figure this out quickly. Cost would be the part and one hour of his time.

roberthale · 02-11-2018, 01:24 PM

Quote:

Originally Posted by GaryKD

Hi roberthale,
It could be the ACC relay mentioned in my previous post. Don't know for sure until one gets in there with a meter. A certified mobile RV tech should be able to figure this out quickly. Cost would be the part and one hour of his time.

Hey Gary … As we tried other things some further information as we try different things so now virtually everything that works on the ACC key position no longer works including the electric visors the generator start switch etc. etc. seems like the entire bank of switches on the dashboard are not being energized… This is when I turn the key to the left or accessory position of course it doesn’t work in the on position either maybe that is helpful for you to continue helping me which I appreciate very much … Anyone else out there with some wisdom would be greatly appreciated

GaryKD · 02-11-2018, 04:11 PM

Hi,
It is late on Sunday. Consider calling Newmar Monday. If they say the ACC relay then locate that relay in the basement bay under the driver's window. Unplug and take to a NAPA store. The relays are not expensive.

There could be a bunch of other reasons for this to happen. Ignition switch, loose wire etc.