We are complete Newbies to the forum, RVing and Newmar!! Been in the coach full-time for just two weeks. Been a massive learning curve and lots of challenges so far. Below is our current major unsolved problem. Did try to search this forum, but could not find any similar issues (probably a newbie search issue!).
So, we were to vacate our RV site today. Got our kitchen and bedroom slides in. Then tried the large driver side living room to bedroom slide. It start to come in as usually (have done it 4-5 time previously) and then the front (by driver seat) stopped but the back continued. Obviously stopped. Put the slide back out fully again. Repeated the process with the same issue a few more times. Called the Newmar dealer, who passed me to Newmar, who passed me to KIB (slide controller manufacturer) who does not answer his phone and who's mailbox is full!
Called four local mobile tech services, three were out of the area and could not get back for several days if ever. Fourth never heard from.
Found a couple of Americas Coach tech in the park at their rally. They tried (plus marks for them over Newmar) but could not find the issue.
What I know so far. Checked the eight slide roller and hangers - no obvious visible issues there.
The slide in on a dual electric motor system, with four of those medieval looking sprockets
, and used the KIB [sp.] controller.
The rear motor appears to work correctly - in and out.
The front motor appear to go in about 5-6" and then stop (the rear would continue in automated mode). Pushing on the front of the slide would not move it. So the front motor is working in and out for at least 6" and can't see anything binding or broken.
Any collective wisdom and experience out there?
Not a great start to our Newmar RVing life!!