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Old 10-21-2020, 10:39 AM   #1
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2019 New Aire 360 Camera's

All my 360 Cameras are going bad on my New Aire. Anyone else having issues with cameras ?

Does anyone have a phone number I can contact Newmar about a warranty issue? They Fixed the first camera but now they denied my dealers request to replace 2 more that have gone bad. I only have 2,000 miles on this couch.
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Old 10-21-2020, 11:12 AM   #2
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Old 10-21-2020, 01:05 PM   #3
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Odd that all of your cameras are not working at once. I had problems with the rear camera on my 2019 New Aire intermittently not working and then not working at all. I called Silverleaf and they walked me through some troubleshooting tips until it was determined that the camera was fine, but there was a problem with the wiring to the camera. I discovered a bad splice in the wiring for the RR camera that was close to the controller box in the basement and tightened the shrink tubing around the splice while also tie-wrapping the bundle to de-tension the affected (and other) splice(s). Since then, the camera has worked perfectly with an even clearer picture. The Silverleaf tech said there have been problems with wiring going bad to the cameras and the system is sensitive to bad signals. If I had not found the affected splice, I would have replaced the wiring run to the camera. Good luck.
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Old 10-21-2020, 01:14 PM   #4
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Picture of camera wiring splices

Here is a picture of the splices I found in camera wiring
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Old 10-21-2020, 01:27 PM   #5
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You may find more answers in this link found here.
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Old 10-21-2020, 01:37 PM   #6
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Correction: I received technical assistance from Xite Solutions' North American partner: RV & Coach Technical Support: RiverPark Inc: 1 800-442-7717



RiverPark Inc.

21953 Protecta Dr

Elkhart, IN 46516

(United States)

1 800 442 7717



info@riverparkinc.com
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