I would have been quite disappointed to ge a coach with full-body paint done as your LA was. You did the right thing by pressing on through the pushback. National Indoor is to be applauded for standing by you.
I recently had my 02 Dutch Star repainted at Mike’s in Bremen. Newmar recommended them to me. The paint job and finish was correctly done. When I went to get the coach the first thing I did was walk around feeling the job and looking in areas where improper overlap could be seen. The manager at Mike’s saw me doing that and commented that I knew what I was doing.
The QA person at Newmar should have caught the sloppy job and not accepted it. It shouldn’t matter if it’s a London Aire, New Aire, Dutch Star, or whatever. There is a correct way to paint and buff a full-body job and there’s the wrong way. Hurrying to get it through production doesn’t help in the long run.
I’m glad Newmar made the correction. I will, however, doubt the cost estimate. Of course, $100,000 would more than cover the cost of painting the same coach twice.
Byron Songer - fulltiming out of Louisville, KY
2002 Newmar Dutch Star on Freightliner/CAT, 2016 Lincoln MKX, Air Force One