Community Forums

RVific · 09-21-2021, 03:55 PM

This morning my rear AC is showing E1. I did all the recommended resets and now zone 2 doesn't even show up. I'll get a mobile tech out but was wondering for future reference if there was any way to convince the thermostat to work on FURN. Isn't the E1 communication fault only for the roof unit?

Skip426 · 09-23-2021, 07:13 PM

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I don't know if the site is working on a fix for this issue, but just so you know .

twinboat · 09-23-2021, 07:56 PM

It doesn't show up but it's a few clicks away.

ThunderRidge · 09-24-2021, 06:57 AM

I had the same code. The phone cable between the zone 1 air conditioner and zone 3 air conditioner lost its signal. Thermostat in all functions are disabled. I also ended up replacing the thermostat as well to get everything functioning again.

It’s an incredibly stupid design. The Oasis system for heating the coach should not be depending on the wiring in the air conditioners.

RVific · 09-24-2021, 12:52 PM

I'm in a 2019 ventana 3412. Twinboat I don't understand your few clicks reference. Thunderidge did you replace any cable? I've ordered a control board but didn't get a replacement thermostat yet. Can I run RJ45 externally to verify my cabling? I'm full-time and not getting any mobile tech takers.

stutch · 09-24-2021, 02:25 PM

E1 for me has always meant, not enough electricity, as in house batteries will not run air. When you power up the GEN, or plug into a 50AMP power source the E1 will go away, at least it does for me.

Another place I would look is make sure your rig is set for 50AMP max. In your power monitoring panel, go to the section that selects the max amps. If memory serves me, it is under TECH.

ThunderRidge · 09-25-2021, 05:19 AM

Quote:

Originally Posted by RVific

I'm in a 2019 ventana 3412. Twinboat I don't understand your few clicks reference. Thunderidge did you replace any cable? I've ordered a control board but didn't get a replacement thermostat yet. Can I run RJ45 externally to verify my cabling? I'm full-time and not getting any mobile tech takers.

I did have the cable replaced. The technician had to fish it through the ducts from the front to rear air conditioner. That and a new thermostat solved the problem. Yes, I believe you can run the cable externally. Make sure the phone cable is wired correctly. It’s standard phone cable and connectors that you can make up yourself but, wired differently than for a phone. There is directions somewhere online or in the Dometic manual. I don’t remember exactly.

RVific · 09-29-2021, 02:36 PM

Based on other posts I can see that I can check the cables by attaching externally to the thermostat and to the first ac unit (that connection appears to be still working) and then check the second cable between the ac units by attaching an external cable between them. I see Dometic sells an 18 ft cable. Any idea if I can use a standard cat 6 or cat 5e patch cable?

clawsonbob · 09-29-2021, 03:27 PM

Quote:

Originally Posted by ThunderRidge

I had the same code. The phone cable between the zone 1 air conditioner and zone 3 air conditioner lost its signal. Thermostat in all functions are disabled. I also ended up replacing the thermostat as well to get everything functioning again.

It’s an incredibly stupid design. The Oasis system for heating the coach should not be depending on the wiring in the air conditioners.

I agree. The design does not seem to make sense. Then again, I like to think I’m smart enough to operate a thermostat, but confess to having been baffled a few times by this multi-mode hvac conglomeration of disparate systems. I’m guessing the reason it’s done the way it is that the Oasis share the three temp sensors with AC/Heat pumps & Dometic Thermostat in order to operate in “AUTO” mode. And by the way, I will never use AUTO mode again. One cool morning we had the heated tile floors on with Auto mode set in all three zones. Some how, we had AC running in one or two warm zones, and a heat pump and furnace in the other zone.

RVific · 10-05-2021, 03:59 PM

On my 2 AC ventana there appear to be 2 RJ11 communication cables attached to each AC board. Lower left note says both to the t-stat. I was expecting 2 at the front and I guess 1 at the rear AC. The thermostat has a single connector at the back. I have a cable replacement that I had intended to attach externally between the front working AC and the rear. Any idea which cable that would be?

RVific · 10-06-2021, 09:53 AM

Dometic support advises that I can plug either one of P1 or P2 to the thermostat to test. I've done that and P2 "sees" the front air conditioner but P1 shows nothing. Dometic support is not clear about what that means and asked me to leave 120v and 12v off for 20 minutes. I have to admit that although I had removed power before it was not for 20 minutes. If this produces no change I guess I'll replace the board since I have one on hand and I'll be out of other options.

RVific · 10-06-2021, 01:28 PM

Here is a very good explanation of a diagnostic process: https://www.airforums.com/forums/f42...de-224933.html

I've not had the front open where I guess the cables enter the roof under the Styrofoam insulation. Are their additional RJ11 connectors there? Sounds like there are but I won't get a chance to check until next week.