We've been having intermittent problems with our entry door not locking (using the touch pad) and/or unlocking. I've noticed the outside door handle can be moved at least an 1/8th inch fore and aft.
I need to get behind the door handle to see if I can adjust and tighten it but can't figure out how. There are three star fasteners, that part would be easy, but how do I remove the inside door handle and deadbolt lever. I assume the deadbolt lever just pulls off, but the handle?