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Old 09-25-2020, 08:44 PM   #1
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Bay Star Sport Slide recall / normal?

I'm looking at a new 2020 Bay Star Sport and noticed that when two of the three slides are extended the dark grey foam doesn't close up against the coach wall at the top (they do at the bottom). It looks to me like the slide is out of alignment somehow (see the pictures at the bottom). I asked the dealer to correct it and their Newmar expert is saying that there was a "recall" in the 2017/2018 timeframe that changed the slide mechanism somehow and essentially obsoleted that foam piece, and that in the 2020 year they came with those changes from the factory.

I've searched for recalls and not found one by that description, but it doesn't seem like a safety issue, so it might not be published by the NHTSA. The dealer says they've done a light test (to check for light coming through the slideouts cracks), and not found any, and they're going to do a wind/air test tomorrow to see if they can detect any leaks.

Does anyone know anything about this? Is the dealer correct, or are they just trying to move the coach? It seems silly to have some foam there without putting enough to reach the wall, but I've heard the stories about the RV industry, and it wouldn't really surprise me all that much. It certainly looks bad, but you wouldn't see it unless you were looking for it -- if it's just a cosmetic thing, I don't really care about it.

I've attached a couple of pictures, showing the wedge-shaped gap from the side, and then the gap at the top.

I'd appreciate any expertise or other suggestions you can share.

Thanks in advance.
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Old 09-26-2020, 04:33 AM   #2
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Welcome to the forum.
At the top of this link your will see a link to COM_NET that has bulletin's and TSB's of any changes made by Newmar for each coach model built.
If it were a FWS there are software adjustments that a owner can adjust for that other slides will need more power to motor by adjusting a pot on control board, the inside foam seal is to cushion the facia against the wall the outside rubber seal is the important one to prevent water or air intrusion into the coach which is more important.
QT's # 3 will have some information on BAY STARs section, never a problem with the foam seal.
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Old 09-26-2020, 05:34 AM   #3
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Bay Star Sport Slide recall / normal?

Quote:
Originally Posted by southardrv View Post
I'm looking at a new 2020 Bay Star Sport and noticed that when two of the three slides are extended the dark grey foam doesn't close up against the coach wall at the top (they do at the bottom). It looks to me like the slide is out of alignment somehow (see the pictures at the bottom). I asked the dealer to correct it and their Newmar expert is saying that there was a "recall" in the 2017/2018 timeframe that changed the slide mechanism somehow and essentially obsoleted that foam piece, and that in the 2020 year they came with those changes from the factory.



I've searched for recalls and not found one by that description, but it doesn't seem like a safety issue, so it might not be published by the NHTSA. The dealer says they've done a light test (to check for light coming through the slideouts cracks), and not found any, and they're going to do a wind/air test tomorrow to see if they can detect any leaks.



Does anyone know anything about this? Is the dealer correct, or are they just trying to move the coach? It seems silly to have some foam there without putting enough to reach the wall, but I've heard the stories about the RV industry, and it wouldn't really surprise me all that much. It certainly looks bad, but you wouldn't see it unless you were looking for it -- if it's just a cosmetic thing, I don't really care about it.



I've attached a couple of pictures, showing the wedge-shaped gap from the side, and then the gap at the top.



I'd appreciate any expertise or other suggestions you can share.



Thanks in advance.


I would use a small bubble level and check that slide to see is itís plumb and level. Looks to me like it needs adjusting. On front slides this is managed by a saddle adjustment. The coach needs to be level first, then check slide.
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Old 09-26-2020, 08:20 AM   #4
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If they are saying it is unfixable(?), I would find that much gap unacceptable as u will most likely be pulling in cold/hot outside air when ur ac/heating units are running. I would call Newmar on Monday and talk with "their" customer service/tech people. Most "dealership techs" I've talked to in the past don't have a clue.
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Old 09-26-2020, 10:44 AM   #5
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Inside foam primarily to prevent damage to slide/wall?

Quote:
Originally Posted by 007";5455981]Welcome to the forum.
At the top of [B][URL="https://www.irv2.com/forums/f103/important-information-for-newmar-owners-375453.html
this link[/URL][/B] your will see a link to COM_NET that has bulletin's and TSB's of any changes made by Newmar for each coach model built.
If it were a FWS there are software adjustments that a owner can adjust for that other slides will need more power to motor by adjusting a pot on control board, the inside foam seal is to cushion the facia against the wall the outside rubber seal is the important one to prevent water or air intrusion into the coach which is more important.
QT's # 3 will have some information on BAY STARs section, never a problem with the foam seal.
It sounds like you're saying that:
1) as long as the outside rubber seal is fine I shouldn't have any issues with water intrusion or drafts in the coach with hot or cold air getting in or out.
2) The inside foam is essentially to prevent damage to either the facia or the wall from scraping together. If there's a gap, then (although it looks ugly/odd if you go searching for it) there's not really a problem, since if the facia (or the foam in places) isn't coming into contact with the wall, they certainly can't damage each other.

Do I have it right? If so, then I should mainly ensure that the dinette table and the kitchen countertop (the surfaces on the slides that are showing this) are level and, if they are, just get on with enjoying the coach.
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Old 09-26-2020, 10:59 AM   #6
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Are you gonna believe your own eyes or the lure of getting the new Newmar?

I know nothing about Newmar's or any of their recalls, but I am just about to Check out of my Holiday Inn Express room

I think you are 100% correct, regardless of what they may say, I would not buy that RV unless they fix that alignment. It would NEVER pass my PDI. If they wish to throw in a Mfg 5 year warranty on the slide mechanism I may accept and move forward.

It is not so much the foam, that would worry me; but the degree to which it is off alignment. Some gear and shaft has to be encountering some forces that are not normal.
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Old 09-26-2020, 09:46 PM   #7
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You should contact Newmar. Not a dealer with questionable skills. The gap should not exist and can be adjusted out by someone who knows how to properly adjust a Newmar slide.

The dealer either doesn't know what they are talking about or is trying to get you out of their hair by blowing smoke.
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Old 09-28-2020, 04:41 PM   #8
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I wanted to update people with the resolution of this issue. I did more research on this issue on irv2 and found references to a saddle adjustment on the slide mechanism, which adjusts the inner portion of the slideout when it's extended, and leaves all the other alignments unchanged. I provided this to the dealer and they were able to make the adjustments -- the slide now completely seals against the coach wall and everything looks great.

It's a little disappointing that the dealer didn't already know about that adjustment, but to be fair, they're not a Newmar-only dealer, and they did say they were going to give Newmar a call today to see if there was anything that could be done. I expect that Newmar would have told them about the saddle adjustment -- I just beat them to the punch (with the help of irv2).

All's well that ends well.
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Old 09-30-2020, 11:55 AM   #9
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Yes the saddle is a adjustment I over looked and is covered some what in this link, its not something a induvial should not try, but a good dealer would cover if trained.
Even I forget what I have written on many threads I have posted.
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