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Old 09-09-2015, 12:16 PM   #1
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Canyon star Jacks will not go down

Tried to put down the my Equalizer Systems jacks on my Canyon Star. Jacks would retract, pump would run and lights lits.

Called Equalizer and Great customer support. Told me how to test and Identify the problem................. bad Contactor / Reverse # 2994.

Ordered and replaced when it arrived. Solved the dilemma.

Below is a picture, Pretty Rusty for less then a 3 year old part on a Coach that is kept in a building when not in use.


Looking to make a little cover, contactor is in the front getting all the weather from the Grill. Any thoughts on a cover?
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Old 09-09-2015, 03:04 PM   #2
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Hi cc8375,
Consider one of the many plastic sprays. Assuming this part is not something one needs to access on a regular basis. When access is needed, the plastic should come right off.
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Old 09-09-2015, 05:30 PM   #3
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Gary - Sounds like a try..... just got a call back from Equalizer, they suggested Battery terminal spray.
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Old 09-09-2015, 07:36 PM   #4
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cc8375... I've been using battery terminal spray on mine. So far so good. Suppose it could fail tomorrow but at least it has worked for 16,000 miles so far. Really sits right out there in the weather doesn't it? Surprised they designed it that way.
Good luck.
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Old 09-10-2015, 07:21 AM   #5
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Where is the location of this part?
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Old 09-10-2015, 07:51 AM   #6
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LCD - It is connected to the pump motor for the jacks with a Hose clamp. Mine is in front of the pump, less them 12" from the front grill.
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Old 09-10-2015, 09:43 AM   #7
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How about dielectric grease. Stops corrosion.
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Old 07-11-2017, 10:40 PM   #8
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Mine won't retract. Any help out there?
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Old 07-12-2017, 07:35 AM   #9
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Verlyn, Had a similar issue with the PowerGear system on my 2010 CS3920.

Looked over the PDF's from the mfg and saw that apparently the power level had dipped during extension of the jacks, which caused the fault. Needed to reset the jacks - instruction for how to do so were in a different PDF of course.

Found & read said document and now I make sure the engine is running at a bit more than an idle during extension.

I've attached the PDFs here if you need them.
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File Type: pdf Leveling Jack troubleshooting guide.pdf (448.7 KB, 32 views)
File Type: pdf Leveling Jack user guide.pdf (1.05 MB, 23 views)
File Type: pdf Leveling Jack reset instructions.pdf (293.1 KB, 37 views)
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Old 07-13-2017, 05:01 PM   #10
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Quote:
Originally Posted by GaryKD View Post
Hi cc8375,
Consider one of the many plastic sprays. Assuming this part is not something one needs to access on a regular basis. When access is needed, the plastic should come right off.
Use the battery protective coating spray can.
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Old 07-13-2017, 05:07 PM   #11
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I have the "Equalizer System". Thank you for the info.
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Old 07-13-2017, 05:08 PM   #12
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Up front under the hood on the drivers side.
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Old 07-14-2017, 01:45 PM   #13
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Thanks for the info, put spray on shopping list just now
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