I'm going to assume you're set the valve correctly to accept city water. Basics of troubleshooting 101: 1) Is it plugged in. 2) Is it turned on.
Honestly, this trips me up once in a while until I figure out what I didn't do.
Byron Songer - fulltiming out of Louisville, KY
2002 Newmar Dutch Star on Freightliner/CAT
2010 Honda Element