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07-28-2021, 07:50 AM
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#1
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Member
Join Date: Jun 2015
Location: Portland, Oregon
Posts: 46
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DEF Head Failure?
Have you had the dreaded DEF head failure in your motorhome which left you stranded hundreds of miles from home?
Turns out there is a way to work around this malady by a simple software fix but Cummins refuses to budge to make that fix available to its customers unless you drive an emergency vehicle like fire engines and ambulances. A recent article states that the Cummins execs have the power to make things right.
We need to petition these people to release a software update to help us stranded diesel engine owners.
As a group we should flood the email boxes of these people to get us back on the road.
You can voice your thoughts to the Cummins representatives listed below.
Ask them to release the software now!
Vice Chairman: Tony Satterthwaite – tony.satterthwaite@cummins.com
Chief Executive Officer: Tom Linebarger – tom.linebarger@cummins.com
President and Chief Operating Officer: Jennifer Rumsey – Jennifer.rumsey@cummins.com
Chief Financial Officer: Mark Smith – mark.smith@cummins.com
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07-28-2021, 08:04 AM
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#2
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Senior Member
Join Date: Sep 2020
Location: Athens, AL
Posts: 369
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Do you have additional information on what the software fix does? You reference an article, please forward that link. Thanks
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Lynn
2020, Dutch Star 4081, Spartan K2 Chassis
Roadmaster Black Hawk Tow Bar w/ M&G Brake System
[SIGPIC][/SIGPIC]
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07-28-2021, 08:29 AM
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#3
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Senior Member
Spartan Chassis
Join Date: Jan 2018
Location: Colorado Springs
Posts: 302
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Yes, the article please! "A recent article" is synomonous with "studies show" as we hear all the time.
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RodB
2019 DS 4018 (Spartan), Nighthawk
2015 Jeep Wrangler Sahara
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07-28-2021, 08:43 AM
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#4
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Senior Member
Newmar Owners Club
Join Date: May 2020
Location: Fort Lauderdale, Fl
Posts: 1,143
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A friend emailed the article to me this morning. Unfortunately it cannot be copied and pasted and there was not a URL. It was written by Russ and Tina De Maris which I think is associated with RV Life? Wish I could simple post a link or copy it. Someone else more tech savy might have better luck.
I did not know much about the topic until reading this article.
As I understand it - the EPA granted Cummins a special waiver to create a software that would prevent emergency vehicles from being derated. Obviously they do not want ambulances going to the hospital at 5 mph.
Good luck getting the EPA to grant that for "Pleasure" vehicles.
__________________
2022 Dutch Star 4369 FL Towing 2022 GMC Sierra 1500
Chris & Lee, Finnegan & Kirby (Double Doodled)
2020 Kountry Star 3709 towing Equinox.
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07-28-2021, 08:53 AM
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#5
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Senior Member
Join Date: Jul 2020
Location: Winter: Fort Wilderness Campground
Posts: 660
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Paul, Cathy and Chocolate Lab, RIO
2018 Newmar Dutch Star 4362 (Spartan)
2012 Ford F-150
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07-28-2021, 09:11 AM
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#6
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Senior Member
Newmar Owners Club
Join Date: May 2020
Location: Fort Lauderdale, Fl
Posts: 1,143
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I have seen the various lengthy posts on people that have suffered from the failures but never really understood the root problem.
This article was extremely helpful. Now I feel better prepared if I am one of the unlucky ones in the future.
It might be helpful to use this article to start a new post with a title that attracts others to educate themselves?
__________________
2022 Dutch Star 4369 FL Towing 2022 GMC Sierra 1500
Chris & Lee, Finnegan & Kirby (Double Doodled)
2020 Kountry Star 3709 towing Equinox.
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07-28-2021, 09:24 AM
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#7
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Moderator Emeritus
Newmar Owners Club
Join Date: Apr 2014
Location: Southern Indiana
Posts: 19,417
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Here is the original posting of the article on iRV2.
https://www.irv2.com/forums/f278/rv-...ns-546853.html
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Steve
2002 Newmar Mountain Aire 4095
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07-28-2021, 09:31 AM
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#8
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Member
Join Date: Mar 2017
Posts: 85
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From someone sitting in a coffee shop right now while his rig is having a def sensor replaced after waiting more than a month, the best pressure on Cummins to apply for a waiver for rvers is from major manufacturers. Winnebago etc.
__________________
2019 DSDP 4362-Spartan
2019 Rubicon, 2018 Goldwing
Rocinante: The Last Hurrah
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07-29-2021, 01:19 PM
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#9
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Senior Member
Spartan Chassis
Join Date: Mar 2017
Posts: 1,544
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Fact check, the EPA has to issue a waiver first so it's not a Cummings decision. That requires a lot of red tape. The bad part is there is no indication that anyone, has requested a temporary waiver for either RVs or even the trucking industry. We do know is that it is only the monitoring system that is defective not the emissions itself so a bypass would not result in mass air pollution.
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07-29-2021, 04:22 PM
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#10
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Senior Member
Newmar Owners Club
Join Date: Dec 2017
Location: Phoenix Az
Posts: 199
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Check out " More on the DEF Sensors per Cummins" on the Enterga Owner Form. Last page had new information on this situation that will be of interest to all
__________________
DC21
2023 Newmar Ventana 3717
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