DirecTV RIPOFF - Network Package Again
From a previous post, I told about DirecTV overcharging us for Distant Network Package when they had removed the distant channels.
After two conversations with DirecTV customer service reps and a supervisor, they all agreed that the distant networks had been removed from my account and it took the supervisor to remove the charges.
Yesterday, I received the following from DirecTV
Dear Rex,
We recently notified you that Congress had decided not to renew key provisions of the Satellite Television Extension and Localism Act Reauthorization (STELAR) and that as a result, you would have lost access to out-of-market broadcast networks ABC, CBS, FOX, NBC, and The CW starting June 1, 2020.
We’re happy to let you know that DIRECTV will now continue to provide you with access to broadcast networks CBS, FOX, and NBC as part of your Mobile Network Package. Unfortunately, access to ABC and The CW networks are no longer part of your Mobile Network Package.
In recognition of any inconvenience to you, we are adjusting the price of your Mobile Network Package from $15 to $11, effective June 1, 2020. Please note this new price (and any related credits) will appear within 1 to 2 billing cycles.
So, is DirecTV taking advantage of its customers? It seems odd that Dish Network offers the distant networks and not having this problem. It is screwy to say the least. AND, the equivalent fee for 3 channels should be $9.00. Instead, they are charging $11. I asked them to remove the charges. I sure hope they do because I would hate to have to call them again.
__________________
2022 New Aire 3545
Huey Pilot — Vietnam 1971-72
Author of: ACE, The Story of Lt. Col. Ace Cozzalio
and: The Aviators: Stories of Helicopter Combat in Vietnam 1971-72
|