Community Forums

Mle75749 · 03-07-2020, 07:54 AM

We’re shopping EWS companies. Our dealer only takes what they sell which is Allegiance. Don’t get me started on that....
We’re a couple hours from the Mothership in Nappannee. Have you had EWS work done in Nappannee? IF so, what was your company? Was everything fixed to your expectations?
TIA

redbaron73 · 03-07-2020, 08:22 AM

They do work with ews. No one will work with all, as there are some companies that are in the business to steal your money and be very difficult to work with.

All ews are difficult to work with, but most have clear rules and if followed , they pay the provider without problem. Newmar has a lot of experience with this.

It is not unlike the medical insurance business

TXTiger · 03-07-2020, 08:57 AM

Call Newmar and ask them which companies they will take. As far as your dealer, you will likely be on the road many miles away when something needs repair anyway and go to another dealer, independent shop or call a mobil tech.

Indy Glenn · 03-08-2020, 05:52 AM

They "used" to.

I have "had" EWS work done at Newmar in Nappanee, they submitted the claim to my EWS company..

I was at the Mother Ship last year and I was told they no longer take my EWS, which is US Plus Warranty's.

US Plus pays their bills using the VISA CC system - not sure how that works but Newmar didn't like it.

Newmar did call and get the work "authorized" and US Warranty's did send me a check after I put in the claim.

As an example, just recently, my Winegard Traveler dish went out, it's not even 4 years old. Winegard wanted me to send them the turret for repair. I would have had to pay postage along with the repair cost. After some research, it was almost more cost effective just to get another satellite dish.

I called US Plus Warranty's and explained my situation. I told them I would buy the dish and have an RV mobile tech remove the old and install the new.

I was told to just send them the invoices. I did and was paid in less than a week. I did not had to have anyone call, such as an RV tech, and explain what was wrong or get an authorization. I was very surprised.

So - - - check with Newmar. I have been told they no longer take "any" EWS. But that does not mean you can't use the EWS you have, you'll just have to pay for it and submit a claim. Perhaps under Winnebago - things have changed?

And I can't say enough good about US Warranty's. I have had a few claims and there was never a question about the repair or reimbursement.

Good luck.

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