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Old 05-03-2022, 09:42 PM   #1
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EFS fraud or TSD

on my recent trip. Yesterday someone managed to take $4,000 from my tsd card bank account without my knowledge. This was at the Petro ta in Oklahoma City west. now i will start using fuel app from truck smart, loves, and flying j where i can pay online.
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Old 05-03-2022, 10:52 PM   #2
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wow. Was it done inside or from the pump, do you know?
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Old 05-03-2022, 11:03 PM   #3
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Have you contacted TSD?
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Old 05-03-2022, 11:08 PM   #4
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Really sorry to hear that! We have dedicated account for that purpose that we never keep more than about 2k in, but still it would be a bummer to lose that amount. For some completely illogical reason this type of scammer bothers me more than some guy with a gun who holds up a liquor store??
..
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Old 05-03-2022, 11:23 PM   #5
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That's a lot of diesel!
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Old 05-03-2022, 11:34 PM   #6
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If you reported it to the bank and the company, the money can be retrieved. Happens a lot now days and it is not a company's fault. Lots of new scams everyday, just have to watch your accounts.
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Old 05-04-2022, 02:28 AM   #7
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Disturbing. How was this discovered? Did your TSD account reflect a large fuel purchase?
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Old 05-04-2022, 05:56 AM   #8
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I would be much more afraid of using an app to pay for fuel. There has to be more to this story, as you can only get a $200 advance. How did they pump $4000 in fuel? Did you leave the pump on? Did ten trucks fill up off of your card?
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Old 05-04-2022, 08:08 AM   #9
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I thought there was a limit on how many gallons per day.
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Old 05-04-2022, 09:16 AM   #10
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Quote:
Originally Posted by vett747 View Post
on my recent trip. Yesterday someone managed to take $4,000 from my tsd card bank account without my knowledge. This was at the Petro ta in Oklahoma City west. now i will start using fuel app from truck smart, loves, and flying j where i can pay online.
So, you are just going to jump to a different app and perform no investigation into the alleged fraud? You come into a forum like this with an accusation like that, you best be prepared to follow it up with more than an oh well or I take your story with less than a grain of salt.
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Old 05-04-2022, 09:31 AM   #11
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i'd have been on the phone with your bank immediately. just because it is an account that tsd uses to withdraw their funds does not mean that was actually withdrawn by tsd. my guess is that tsd knows nothing about it, but call them. do you use this account solely for tsd fuel or for other uses also?

there are many ways to get funds out of an account. somebody may actually have your bank account number. or they may have just a debit card number that is linked to you bank account (we had this happen to us). what does the bank say? let us know so we can evaluate our own exposure.
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Old 05-04-2022, 09:42 AM   #12
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With no response or explanation are you just a hater flame throwing ? Sorry if this is legit but you can't just throw that out that and walk away. If its legit we need the facts of how you were defrauded and whom you have contacted that did nothing.
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Old 05-04-2022, 09:48 AM   #13
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Quote:
Originally Posted by DandyDon View Post
...We have dedicated account for that purpose that we never keep more than about 2k in...
..
EXACTLY! This is precisely what we do.

When setting up the TSD card, the first thing I did was go to my bank and open a separate no-fee checking account for this sole purpose. Not that I expect any fraud from the folks at TSD, but mistakes can happen or their system could get hacked, so this is a no-cost "insurance" to limit the size of the issue should it ever arise.
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Old 05-04-2022, 09:56 AM   #14
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This thread is only 12 hours old and the OP posted late last night, don't you suppose the OP has been on the phone all morning trying to straighten this out? That's where I'd be anyway, as my first priority of the day.
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