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09-25-2015, 06:55 AM
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#1
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Senior Member
Monaco Owners Club
Join Date: May 2001
Location: Clearwater
Posts: 442
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Electric step issue-any ideas
2014 DS On our way to IRV2 rally. Steps will not stay extended. Everytime we open door steps come out but when we close door steps retract. Seem the switch will not go to off position. Any ideas on what problem is or how it can be fixed. Guess I am lucky it is not stuck in the extend position !!
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Tom Salinsky and furry friend,Elliott
Largo, Fl.
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09-25-2015, 07:29 AM
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#2
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Senior Member
Thor Owners Club Newmar Owners Club Freightliner Owners Club
Join Date: Oct 2014
Location: FL
Posts: 1,286
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Quote:
Originally Posted by Newmar 14
2014 DS On our way to IRV2 rally. Steps will not stay extended. Everytime we open door steps come out but when we close door steps retract. Seem the switch will not go to off position. Any ideas on what problem is or how it can be fixed. Guess I am lucky it is not stuck in the extend position !!
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Pull the switch out and make sure the wires are connected. If the switch is faulty you can go to Radio Shack and get one or just call Newmar and they will send one to you in a day or so.
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Vinny, Sandy, JD (10.01.13 - 06.20.20) and our present Portuguese Water Dog "Viking"
2016 Dutch Star 4018 Newmar #605899
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09-25-2015, 08:31 AM
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#3
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Senior Member
Newmar Owners Club
Join Date: Jul 2006
Location: Wellington, Florida
Posts: 13,599
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Hi Newmar 14,
While you have the switch pulled, remove the wire that tells the steps to retract when the door is closed. This will narrow the problem to the switch or something else.
__________________
Gary
2005 Newmar KSDP 3910 + GMC ENVOY XUV 37K lbs Moving Down The Road
The Avatar Is Many Times Around The USA
Nobody Knows Your Coach Like Somebody Who Owns One Just Like Yours
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09-25-2015, 02:50 PM
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#4
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Senior Member
Monaco Owners Club
Join Date: May 2001
Location: Clearwater
Posts: 442
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electric steps problem
ok so I pulled out switch , pulled eaach wire set off one at a time and steps still came out and went back in each time door was opened and closed, THEN i pulled both sets of wires off and door still open and closed when I open and shut doors. Now gthis was the switch that is above steps in cab. Now what?
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Tom Salinsky and furry friend,Elliott
Largo, Fl.
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09-25-2015, 03:55 PM
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#5
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Senior Member
Tiffin Owners Club Freightliner Owners Club
Join Date: Aug 2014
Posts: 1,899
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I just double checked the Kwikee web site.
Step manual
There are two switches involved. the "Door switch" and the "Over-ride Switch".
I assume that you are talking about the Over-ride switch.
The schematics show that it should be a white wire that goes into the step controller. The over-ride switch is connected between the battery and the controller.
The manual does not say if +12V inhibits the steps or enables them.
Try connecting those two switch wires together.
AND one of them should always have 12V....so the fuse on that line could be blown.
There are a total of three wires/fuses that bring 12V into the controller.
12V always hot, ign. controlled 12V, and the over-ride switch.
Regards,
Dan
__________________
2014 40QBH Phaeton DP Cummins 380HP ISL, Freightliner XC, 2019 Jeep Grand Cherokee Trailhawk TOAD
Blue Ox Aventa tow bar, SMI Air Force One -Cave Creek, AZ.
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09-27-2015, 10:42 AM
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#6
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Senior Member
Monaco Owners Club
Join Date: May 2001
Location: Clearwater
Posts: 442
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Step started working on its own ?? Now the question is why !!! We are at site j3 if you gave any ideas?
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Tom Salinsky and furry friend,Elliott
Largo, Fl.
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09-27-2015, 10:56 AM
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#7
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Senior Member
Newmar Owners Club
Join Date: Jul 2006
Location: Wellington, Florida
Posts: 13,599
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Hi Newmar 14,
When stuff like this happens the cause is, most likely, what you have been messing with. Gut feel says the connections to the switch or the switch itself needs to be replaced. Then again, it may now work forever.
Things like this is why I became an ME not an EE.
__________________
Gary
2005 Newmar KSDP 3910 + GMC ENVOY XUV 37K lbs Moving Down The Road
The Avatar Is Many Times Around The USA
Nobody Knows Your Coach Like Somebody Who Owns One Just Like Yours
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09-27-2015, 06:06 PM
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#8
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Senior Member
Newmar Owners Club Nor'easters Club Appalachian Campers Ford Super Duty Owner Coastal Campers
Join Date: Dec 2007
Posts: 2,463
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Quote:
Originally Posted by Newmar 14
Step started working on its own ?? Now the question is why !!! We are at site j3 if you gave any ideas?
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Hopefully there is someone with electrical knowledge and a DMM at the rally, we'd have been there if we still lived in NC.
It's possible intermittent connections are to blame. The manual says there's a 4 pin connector on the step, I'd start there, removing it and trying to clean the contacts with contact cleaner. A lot of times the ground connections corrode, my steps work much better now that I cleaned the grounds that looked good until I removed them .
The manual also has pretty good troubleshooting instructions for three different step models, hopefully yours is one of them.
__________________
Stewart, Brenda and kids
2008 Newmar Canyon Star 3410, now at a new home
2006 Roadtrek Versatile 210
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09-28-2015, 11:49 AM
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#9
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Senior Member
Tiffin Owners Club Freightliner Owners Club
Join Date: Aug 2014
Posts: 1,899
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After a little more reading, I determined that the over-ride switch sends 12V to the controller to hold the steps extended.
So your symptom intidates that either the over-ride switch is bad, or the fuse which provides 12V to the switch is blown.
Somehow the controller is not seeing the 12v that should come from the switch.
Since it is now working, it is probably not the fuse. But I am sure it is a intermittent connection and probably related to wires that you have moved during the process.
Regards,
Dan
__________________
2014 40QBH Phaeton DP Cummins 380HP ISL, Freightliner XC, 2019 Jeep Grand Cherokee Trailhawk TOAD
Blue Ox Aventa tow bar, SMI Air Force One -Cave Creek, AZ.
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09-28-2015, 01:28 PM
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#10
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Senior Member
Monaco Owners Club
Join Date: May 2001
Location: Clearwater
Posts: 442
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I am at the IRv2 rally in Nashville and I appreciate all the responses to my request for help. The step seems to be working fine now. I did check the grounds and they seem clean
The switch or connector may have been problem. By taking apart may haveadequate better connection. I will see what happens. Thanks again
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09-28-2015, 01:47 PM
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#11
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Senior Member
Workhorse Chassis Owner
Join Date: Aug 2007
Posts: 849
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Is it possible that the ignition key is not in the fully off position. Left in ACC ,or partially on, the switch thinks you are getting underway and pulls in the steps independent of the door switch. Good Luck
__________________
Jan and Rocky
Volunteers USFWS. 9,300 hrs each, 29 refuges. 04 Allegro 30DA, WH 8.1, Banks, 2012 Jeep Liberty , Brake Buddy Adv Select, 300watts Solar, "Philippians 4:11-13 KJV"
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09-29-2015, 11:18 AM
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#12
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Senior Member
Damon Owners Club Workhorse Chassis Owner
Join Date: Mar 2009
Posts: 24,024
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Three ideas in power flow order
1: A 5 amp fuse in your Battery Control Center
2: Bad switch
3: Wire disconnected likely at the switch but other locations possible.
Bad controller is also on the list but.. i think not.
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Home is where I park it!
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