Originally Posted by ARD
Yesterday I realized that my entrance lock switch will only operate on the basement doors. It stopped locking/unlocking the front door. Anyone have any clues what the issue may be?
Thanks for your help!
I just took a gander through my Trimark manual and it wasn't much help and I'm also not sure we have the same systems, most likely do. I actually had my handle replaced at my 1 year warranty but that was because the backlighting wasn't working properly on the lower keys. I dread the day that thing doesn't work as I do depend on it although I keep spare keys in two other locations (I had extras made).
As to your issue...what I personally would do for analysis:
1) If you press and hold the 1 key does it always work to LOCK all of the locks? This would tell me if the key is working on the keypad
2) Enter your 5 digit code, pause a second, press the 1 key. What happens?
3) Repeat above with the 2 key, what happens? Then the 4 key?
Mine are programmed as (after combo) 1 key is entry door only, 2 key is basement locks only, 4 key is both entry door and basement.
Does the remote key fob work? Try with the entry door, then the cargo doors, this will also help see if there is any pattern to what's working vs. not.
I don't know if a power cycle of that system would help. I suggest looking at your electrical diagrams of your fuses to find the fuse for that system, pull it and reinsert it to reboot it and see if that does anything to fix the problem.
Lastly...call Newmar, they would conference you to Trimark as needed but I can hear them now pointing you to fuses. A good diagnosis of what's working or not would be first in my analysis.