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Old 06-23-2014, 05:45 PM   #1
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Entry door very hard to close tight enough to lock - 2014 Ventana

Our 6 month old Ventana has had a entry door latching and locking issue since new. We mentioned it to the dealer on the initial punch list after purchase and were told trhat it was just good and tight gaskets and as designed. I am very tired of having to SLAM the door 2-3 times to get it closed enough to have the door flush with the frame and tight enough to get the dead bolt lock to work. Have other had issues with this? I will be adding this to my List at the International Rally in a couple weeks.

Ted
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Old 06-23-2014, 06:03 PM   #2
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We too thought our Ventana door, and basement storage doors were "tight". After slamming the doors my DW siad just try not slamming and give it an extra push. Seems to work on the door and most of the storage - but not all. Hoping as I use them it will get better.
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Old 06-23-2014, 06:13 PM   #3
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It seems most Newmars do this, ours have loosened up some. We don't have to slam it like before.
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Old 06-23-2014, 07:10 PM   #4
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We were just in Nappanee a couple of weeks ago and that was on my punch list.

The tech made an adjustment to the mechanism and it is easier to close now.

Not EASY but Easier.

Bill
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Old 06-24-2014, 12:14 AM   #5
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Same issue here. I've learned how to slam it just the right way. Getting a bit easier now.
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Old 06-24-2014, 07:19 AM   #6
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These items may help adjust door this and other info can be found in QT's # 3.
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Old 06-24-2014, 07:46 AM   #7
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Thanks all for your inputs. When I say SLAM, I mean SLAM while also pushing on the door and still not shutting enough to have the door frame and door aligned enough to let the dead bolt smoothly slide to lock. When it dors shut all is good. I just do not feel that it should take more than one form close. My 2001 rarely required more that a single firm close. I will talk to the techs in Escanaba. Thanks again..
Ted
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Old 06-24-2014, 10:54 AM   #8
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Ted......It was making me crazy. Not only the slamming, but seeing the wall move from slamming it. If you open the door and take a look at the lock in the door, it has two positions. Push the lock mechanism (circular metal that grabs the bolt on the door). It will move to a lock position and if use push it some more it will move a smidge to a second click that locks/closes the door flat/completely.

After realizing this lock had two positions to full close, I tried something new when closing the door. As I close the door firmly, not slamming, I simultaneously pull the handle (door opening handle) out slightly and pull outward on the lighted grab bar. It takes a little coordination, but the door will close perfectly.

When we get ready to drive, I sit on the floor inside and pull the door shut firmly, slightly lifting the handle on the inside and pushing on the wall next to the door. This will close the door flush.

This all sounds like a pain, but what I found is that when the coach is not being used and stored at home, I use this method for closing the door. This has slowly made the seals seat better and now the door closes better, without slamming.

I looked at adjusting the floating bolt on the door frame ("star" adjuster linked in above post), but on mine, the ENTIRE door frame has to be removed to make the adjustment. The hole in the door frame is not large enough to remove and adjust the "star" adjuster

I spoke with the tech at my dealer and he said they typically let the doors seat for several months and don't adjust them.

As I said, making sure it's closed all the way when not in use has started to resolve the issue. I suspect another couple of months and mine will work properly. I suspect the Essex and King Aire don't have this issue and is something Newmar should address. There will always be things that aren't as nice in the lower level coaches, but things that you use everyday and that can become very aggravating are issues every company should address.
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Old 06-24-2014, 11:30 AM   #9
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The issue is not level specific. We had the problem on our King Aire which was finally adjusted at Napannee. Initially, I thought the wall was going to split. We drove the coach 1000 miles complaining about the air noise and found out upon returning home to the dealer, the door was never totally shut. Live and learn!
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Old 06-24-2014, 11:56 AM   #10
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Quote:
Originally Posted by Dutch Star Don View Post
I looked at adjusting the floating bolt on the door frame ("star" adjuster linked in above post), but on mine, the ENTIRE door frame has to be removed to make the adjustment. The hole in the door frame is not large enough to remove and adjust the "star" adjuster
That is what the tech adjusted when we were at Nappanee, the "star".

Bill
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Old 06-24-2014, 12:31 PM   #11
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I had the same issue on our 2013 DS.... had it back to the dealer a few times and the last time they finally fixed it. They said they had to remove the frame to make the adjustment... works OK now
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Old 06-25-2014, 06:05 AM   #12
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THANKS All for the encouragement. Ted
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