Community Forums

KTYSTR · 12-31-2006, 09:37 AM

I have previously posted my problem of not being able to drive my 8.1L Kountry star in the rain. This persisted in spite of numerous fixes tried over the past 14 months...and several trips to service centers.
But now I am happy to report that Stout's RV in Greenwood Indiana, a Workhorse service center, found the cause of my '05 Newmar 37' Kountry Star air filters getting water logged. While it took a month to finally coordinate correct fitting parts delivery with Workhorse, once National Service Director Alan Spegich and one of his assistants got involved on the Workhorse end of things, the needed part(s) got quickly delivered. Stout's put the motor home back together, and I drove it home a few days ago.
While I have not had rain to drive in, the fact that a Stout's service technician found what other service centers and even I had missed...a crevice in a tube at the front of the airbox allowing water to be sucked in against the air filter...I am expecting no more issues with not being able to drive in the rain.
I am convinced that because Stout's both sells and services RVs, it improves motor home owners chances for better and more relevant service compared to a service center that is more oriented to servicing trucks and diesel engines rather than gas engined motor homes.
So to those of you who have a persistent, unresolved issue with a Workhorse chassis, I suggest you contact Alan Spegich at Workhorse, or if within driving range of Stouts RV, go talk to Larry Bronson in the service department.

KTYSTR · 12-31-2006, 09:37 AM

I have previously posted my problem of not being able to drive my 8.1L Kountry star in the rain. This persisted in spite of numerous fixes tried over the past 14 months...and several trips to service centers.
But now I am happy to report that Stout's RV in Greenwood Indiana, a Workhorse service center, found the cause of my '05 Newmar 37' Kountry Star air filters getting water logged. While it took a month to finally coordinate correct fitting parts delivery with Workhorse, once National Service Director Alan Spegich and one of his assistants got involved on the Workhorse end of things, the needed part(s) got quickly delivered. Stout's put the motor home back together, and I drove it home a few days ago.
While I have not had rain to drive in, the fact that a Stout's service technician found what other service centers and even I had missed...a crevice in a tube at the front of the airbox allowing water to be sucked in against the air filter...I am expecting no more issues with not being able to drive in the rain.
I am convinced that because Stout's both sells and services RVs, it improves motor home owners chances for better and more relevant service compared to a service center that is more oriented to servicing trucks and diesel engines rather than gas engined motor homes.
So to those of you who have a persistent, unresolved issue with a Workhorse chassis, I suggest you contact Alan Spegich at Workhorse, or if within driving range of Stouts RV, go talk to Larry Bronson in the service department.

Lug_Nut · 12-31-2006, 10:55 AM

That's great news. Stout's must have a good service dept. Many have experienced similar problems on their Ford V10 engines to which there were several fix kits born. I don't know whether the problems were entirely resolved for some.

Peter

"007" · 12-31-2006, 12:06 PM

Well thats good to hear that they have the filter box corrected.

Now as to the TUBA air intake do you have the other fix's to eliminate those problems.

I think you said they have or you had tried everything before this fix. I would leave them just to be 100% sure.

I notice on other thread you are going to cut into water tank for larger opening, its up to you, but to save trouble in future to load bleach or other product to sanitize tank which is all you have to do, most of us do it that way because we have two tanks and will clean both tanks by placing bleach in your water hose, which also cleans that hose, before entering tank. I don't think you will gain a advantage with a larger hole in your water tank.

Dave Killey · 01-01-2007, 12:20 PM

Hopefully they have your problem corrected. Unfortunately you will not be sure till you do a drive in a rain storm. I went two years with this problem and finally got Brazels to put on the cold air intake (CAI) system and have not had a problem since.
As for the cost, let me say I have not got the money in my hand yet, but approvals have been given between my dealer and Newmar to re-imburse me for this. If I ever decide to trade up or down, I will definately be getting a Newmar product.