I have a 2014 Newmar Essex. Have had a few problems with the floor heat. The rear zone works perfect. The middle and front zones will not come on at all. Have had MOT look at it, they can’t figure it out. They were on the phone with Newmar for 2 hours and Newmar can’t figure it out. Newmar said they couldn’t “find” the schematics in their system, although they were available when I was on the phone with them for an additional 2 hours.
The red indicator comes on the Silverleaf but no heat. Newmar suggested that I take all the plug-ins apart and look for wires that have come loose… thus the reason I wanted the schematics. Then they said to call NIRVC in Lewisville. NIRVC was very polite in telling me they were not accepting any new clients if you (1) had not been there before and had work done or (2) did not purchase your coach from them. I informed them that Newmar was the one who said they are their recommended service department and had the equipment needed to diagnose and fix the problem. So, any ideas on who else to contact or any ideas on a possible fix? Called Silverleaf and they too were unable to figure it out.