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Old 04-21-2016, 08:27 PM   #1
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Follow Up On North Trail Experience....

I thought since I started a thread that asked for others Experience with North Trail, I would do a follow up on my experience now that I have one.

We picked up our new 16 DS 4369 Tuesday At Ft Myers Location.
Keep in mind, this is MY experience.....
This is my 3rd Coach but first Newmar and first experience with NT. I must say the quickest delivery (after taking me two weeks to get there...) I have ever had. Told them I would be there first thing Tuesday after a 1300 mile drive, would like it to be in PDI prior and as ready as it could be so I could be gone Thursday to cover prior business commitments in Houston.

WOW, Got there at 9am for my scheduled 3 hour walk through and walked up to my coach staged and ready to view with an informed staff member. Had a few things that needed correction, sent a team of techs to take care of it including a visit from the Newmar Rep, Did the paperwork at business office and by 5 pm was off to an RV "Resort for two nights on them to shake out everything.

The service techs were pros, the gent who did the walk through was super thorough and the Newmar rep got me on an order cycle to receive a few items to my home for correction later.

The coach was ready to go and nicer than any of the pics we saw on line (of course).
I have never in my previous 2 Dp's had a one day turn around. Maybe lucky, but hey, I will take it. The Folks at NT treated us very nicely, professional and courteous. Call me a satisfied customer!
We drove her 580 miles today for our first leg back to our meetings in Houston Saturaday and all I can say is she is better than I imagined.

So As you can tell, I would not be afraid (based on my experience) to consider NT in a buying experience.

Now onward to enjoy my new coach!!
Ciao for Now, Sal
2016 Dutch Star 4369
"Harley's & Guitars" USAF 71-77
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Old 04-21-2016, 08:33 PM   #2
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Nice!! You'll enjoy the Newmar, we enjoyed both of ours.
2009 45' Magna 630 w/Cummins ISX 650 HP/1950 Lbs Ft, HWH Active Air
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Old 04-22-2016, 06:12 AM   #3
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Hi BigDogSolo,
Congrats on the DS. Good that you had a great experience at NT. This mirrors my experience at NT. Enjoy
2005 Newmar KSDP 3910 + GMC ENVOY XUV 37K lbs Moving Down The Road
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Old 04-22-2016, 07:01 AM   #4
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Good to hear NT came through. They are in our back yard, so glad to know this. Would like future updates on your impressions.
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Old 04-22-2016, 07:54 AM   #5
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Its GREAT to hear a happy tale, to counter the sour sorts.
Jay & Peggy Monroe with Dolly
Can't take it with you - don't plan on leaving any behind
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Old 04-22-2016, 08:49 AM   #6
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Congratulations on your new Dutch Star. Welcome to the Newmar family.

Like you, I bought my MH at North Trails, and it was an excellent experience. I really liked doing business with them.

Good luck and Happy Trails!!!
Tony & Ruth........... FMCA#F416727
2016 London Aire 4519, Freightliner chassis, Cummins ISX, 2018 Jeep Wrangler Unlimited, Blue Ox Avail with AF1. TST 507 TPMS
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Old 04-22-2016, 02:08 PM   #7
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Best wishes for many many happy miles in your new Dutch Star. You have done what I did a year ago and you've had the same experience with North Trail.
Ron & Kathy
2020 Newmar London Aire 4569
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Old 04-23-2016, 05:18 AM   #8
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Going to North Trail for both initial sale and subsequent service appointments has been the same experience for me. Very nice and knowledgeable people there that are a real joy to work with. I would have paid more to buy there just to get their stellar service, but since they're only about 10 miles from me, it was a no brainer.
Jim, Bonnie & Irma Newmar Hoots
2016 DSDP 3736 Freightliner. HWH Active Air, Proteng fire suppression.
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