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Old 11-10-2017, 06:06 AM   #1
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Join Date: May 2012
Location: Home-Tx Hill Country
Posts: 368
Freightliner Orlando Service Experience

We live in Texas. We had a trip scheduled to Florida, Orlando area in October and with 4 recalls made an appointment in advance to FL Orlando (Apopka) to have them done while there.

As most of us know, Service Facilities are not all created equal. We have had other FL facilities do work and there is a difference.

I must report that these folks were as good as it gets from our personal experience.
They scheduled the appointment (about 1 month or so out). We were going to be able to leave it since we had a scheduled meeting for 4 days at a Hotel.
First, the office staff who greeted us were polite, efficient and organized. We needed our coach to be plugged in to keep fridge on... on every written service ticket in big letters...:COACH MUST BE PLUGGED IN... and a sign on the door. They had several Newmar coaches there from "Indepence RV for services.
They let us overnight the first night before hotel check in and communicated with us as the process went. When they completed all tasks called us and let us know we could pick it up.

There waiting area was clean and comfortable and they appreciated our business. My local facility while they can get the job done is nothing close to these guys.
They do have separate RV service people and you can tell the difference.
Ciao for Now, Sal
2016 Dutch Star 4369
"Harley's & Guitars" USAF 71-77
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Old 11-10-2017, 06:41 AM   #2
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Newmar Owners Club
Join Date: Mar 2016
Location: The Great Outdoors, RV Resort, Florida
Posts: 741
Very good to hear it. I have appointment in January for 30K mike service with them. Thanks for the update.
Buly, Doris and Daisy
2015 DS 4369 towing 2014 CRV
It is never too late to have a happy childhood!
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Old 11-10-2017, 07:38 AM   #3
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Location: south jersey
Posts: 278
Great info, will put them on my list for our travels
2014 Dutch Star 4018
2013 Honda CRV TOAD
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