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Old 07-23-2021, 10:33 AM   #1
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Join Date: May 2021
Posts: 59
Freightliner Service in South Dakota

Just finished service on our 2019 New Aire. Basically, we had a bad Power Distribution Module.

We were camping in North Dakota when we lost brake lights, turn signals and Dash AC. Used the Freightliner app to find a service center. After reading a few reviews, decided on Floyd’s Truck Center (Western Star) in Rapid City, SD.

Called Floyd’s on Friday afternoon at 4:45. Got right though and spoke with a very helpful individual. They asked if we could safely get the rig to them by Thursday morning - absolutely.

We showed up at 7:00 AM on Thursday. The staff was great, the facility looked pretty new. We were repaired and out of there by 1:00 with a new PDM. Won’t go into all the boring details on the on/off again recall with Freightliner, just suffice it to say - Floyd’s took care of us. Highly recommended.

Floyd’s Truck Center (Western Star)
1022 N. Turbine Dr
Rapid City, SD 57703
(605) 348-4900


We are not affiliated with them in any way. We just had very good service.

Chuck
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Old 07-23-2021, 07:33 PM   #2
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Newmar Owners Club
Join Date: Dec 2009
Location: Northern Nevada
Posts: 751
Thats good info Thanks for sharing. Maybe leave a review here on RV Service Reviews
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2011 Newmar Mountain Aire 4344 !!
450HP Cummins on a Freightliner Chassis !!
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