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11-15-2016, 04:44 AM
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#1
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Senior Member
Newmar Owners Club Spartan Chassis
Join Date: May 2016
Location: Lake Charles (domicile)
Posts: 1,064
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GE Advantium 120 Problems Using
Wondering if its just "Us" or if others here are having or have had issues with getting their Newmar factory installed GE Advantium 120 Speed/Convection/Microwave Ovens to work properly.
Following all user instructions supplied and using many of the pre-selected menu choices, thus far we have been extremely unsuccessful in getting the oven to perform. Our food items either do not cook at all or are undercooked. An example of this would be our having followed the instructions to bake a potato using the Speed Cook cycle which per the guidance provided should only take 4-5 plus plus any pre-heat time adjustment by the oven - but that failed. In fact we tried it multiple times to include increasing to cook time and following the pre-set settings of (U=10, L=10, M=0) with no success. Potatoe was found to be nowhere near cooked.
If you've had this experience (learning curve) of using these ovens, please help with whatever advice you can.
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Finding The Roads That Await Us
Rick & Lydia Williams
2018 Newmar Essex 4553
NKK Member 21619 / FMCA Member 465836
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11-15-2016, 06:08 AM
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#2
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Senior Member
Newmar Owners Club
Join Date: Apr 2016
Location: Vail, Arizona
Posts: 2,057
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A Baked potato should take about 45 minutes to bake at 350
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Bill & Chris Bélanger (KI1Z)
'04 Georgetown XL > '17 4018 DSDP FL > '18 DSDP 4327 K2> ‘21 LA 4551 K3
2018 JL Wrangler Rubicon 2 Door
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11-15-2016, 07:32 AM
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#3
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Moderator Emeritus
Jayco Owners Club RV Trip Wizard
Join Date: Oct 2009
Location: Poinciana FL
Posts: 7,781
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We've been very happy with our Advantium, but we've not tried to use the auto settings. Past experience shows those typically leave something to be desired, even the popcorn setting. My wife uses it for baking all the time. We do cook some items frequently and may try the feature allowing you to program in your own "quick set" recipes.
We fought to have the originally installed Whirlpool replaced with the Advantium. Now that was a piece of junk.
__________________
Jay and Peggy Monroe
"Can't take it with you, not leaving any behind"
2024 Jayco White Hawk 26FK
2024 Ford Expedition
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11-15-2016, 08:00 AM
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#4
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Senior Member
Join Date: Oct 2014
Posts: 1,120
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Advantium for Whirlpool?
Quote:
Originally Posted by JMonroe
We've been very happy with our Advantium, but we've not tried to use the auto settings. Past experience shows those typically leave something to be desired, even the popcorn setting. My wife uses it for baking all the time. We do cook some items frequently and may try the feature allowing you to program in your own "quick set" recipes.
We fought to have the originally installed Whirlpool replaced with the Advantium. Now that was a piece of junk.
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Why/how did you get Advantium ILO std Whirlpool? Didn't think of asking about this when ordering?
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11-15-2016, 08:12 AM
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#5
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Moderator Emeritus
Jayco Owners Club RV Trip Wizard
Join Date: Oct 2009
Location: Poinciana FL
Posts: 7,781
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Quote:
Originally Posted by pahipskind
Why/how did you get Advantium ILO std Whirlpool? Didn't think of asking about this when ordering?
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It came with the Whirlpool, which never worked properly, either the microwave or the oven. If I were ordering again, I'd insist on the GE.
It took us a few months of blood sweat and tears to get Newmar to make the change. They kept insisting the Whirlpool "tested" fine (using amp draw measurements). Not the same as cooking in it. The final resolution was a net cost to us of $327, after giving us a wholesale allowance (which we haven't gotten back yet) for the old Whirlpool of $273.
__________________
Jay and Peggy Monroe
"Can't take it with you, not leaving any behind"
2024 Jayco White Hawk 26FK
2024 Ford Expedition
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11-15-2016, 08:50 AM
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#6
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Senior Member
Join Date: Oct 2014
Posts: 1,120
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Quote:
Originally Posted by JMonroe
It came with the Whirlpool, which never worked properly, either the microwave or the oven. If I were ordering again, I'd insist on the GE.
It took us a few months of blood sweat and tears to get Newmar to make the change. They kept insisting the Whirlpool "tested" fine (using amp draw measurements). Not the same as cooking in it. The final resolution was a net cost to us of $327, after giving us a wholesale allowance (which we haven't gotten back yet) for the old Whirlpool of $273.
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So it wasn't just simply a cookability problem. The problem specifically was a higher amperage draw? That might be an issue, yes?!? I hope I can still amend my order (GE Advantium Convection Microwave ILO std Whirlpool Convection Microwave). They're not gonna like me, are they?
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11-15-2016, 09:00 AM
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#7
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Senior Member
Country Coach Owners Club Solo Rvers Club iRV2 No Limits Club
Join Date: May 2011
Location: Vancouver, WA
Posts: 37,725
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Quote:
Originally Posted by pahipskind
Why/how did you get Advantium ILO std Whirlpool? Didn't think of asking about this when ordering?
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When we ordered our '02 DSDP we had Newmar install an Advantium as a special. Kind of expensive at about $750 in 2002.
__________________
2009 45' Magna 630 w/Cummins ISX 650 HP/1950 Lbs Ft, HWH Active Air
Charter Good Sam Lifetime Member, FMCA,
RV'ing since 1957, NRA Benefactor Life, towing '21 Jeep JLU Rubicon Ecodiesel
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11-15-2016, 10:40 AM
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#8
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Senior Member
Join Date: Mar 2009
Location: Apollo Beach & Key West , FL
Posts: 3,811
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Quote:
Originally Posted by pahipskind
So it wasn't just simply a cookability problem. The problem specifically was a higher amperage draw? That might be an issue, yes?!? I hope I can still amend my order (GE Advantium Convection Microwave ILO std Whirlpool Convection Microwave). They're not gonna like me, are they?
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Newmar replaced the Frigidare that came standard in our Dutch Star 3 times.
First time is just quit, no display. Second time it would work intermittently and the temperatures were way off. For example, if you set it at 350, it would only get up to 255 actual. Setting it to 400, you got 281. The next one they put in, I went to pick it up at the dealer and went to look at the install and it was running by itself and it was super hot. The only way to get it to stop was to unplug it. Newmar replaced that one with a GE at no cost to me.... other than driving 200 miles to the dealer 3 times for the replacements.
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2013 DS 4338
2015 F-150 toad with kayaks,bicycles and a Harley in the back
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11-15-2016, 11:18 AM
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#9
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Moderator Emeritus
Jayco Owners Club RV Trip Wizard
Join Date: Oct 2009
Location: Poinciana FL
Posts: 7,781
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Quote:
Originally Posted by pahipskind
So it wasn't just simply a cookability problem. The problem specifically was a higher amperage draw? That might be an issue, yes?!? I hope I can still amend my order (GE Advantium Convection Microwave ILO std Whirlpool Convection Microwave). They're not gonna like me, are they?
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They were saying the power draw was "normal"
__________________
Jay and Peggy Monroe
"Can't take it with you, not leaving any behind"
2024 Jayco White Hawk 26FK
2024 Ford Expedition
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