Community Forums

Granite17 · 11-23-2020, 06:27 PM

Quote:

Originally Posted by mrudnick1998

I am in the process of purchasing a 2019 New Aire and was wondering if there is anything that I should look over for warranty issues such as the window issues,etc..
How do I know if I have a window issue and can I repair myself with a better sealant?
Also, anyone on Long Island with a Newmar?
Thanks in advance.
MIke Rudnick

Delaminating of the windows is easy to spot . Open all windows and from the ground you will be able to see where the glass is separating. Just use your fingers to see if the two glass panels are loose.

Mr. T · 11-24-2020, 07:07 AM

Hi John, I've also been looking at the 2019's. Other than the windows I also have on my list to check:
Furniture (chairs) for cracking
Ref: https://www.irv2.com/forums/f103/uph...rs-505791.html

Make sure the awning bracket is in the correct place.
Ref. https://www.irv2.com/forums/f103/ale...ng-502260.html

If possible I will have an NRVIA inspector come out
Ref: https://nrvia.org/locate/

So glad to hear you may have found the right coach for you!

ChrisFSB · 11-24-2020, 11:59 AM

And make sure the walls are flat:
https://www.irv2.com/forums/f103/flat-walls-513347.html

Jcprice4 · 12-13-2020, 07:03 PM

My 2016 with windows by Hehr had 5 failing windows leat year which i replaced at a material cost of like $2,500 not including installation which I did with a friend. Now I have a 6th one failing. Contacted dealership (Independence RV) no help. Contacted Newmar and they sold me the 5 new windows "at cost" for $2,500. Hehr indicated they had no obligation with the matter. Have a 2021 on order, hoping they have resolved this issue!

D20 · 12-14-2020, 03:53 PM

I have a 2021 on order as well and likewise hope the issue has been resolved. With all of the issues, I do not understand why they have not gone to a small through bolt where the arms attach to the glass like was done many years ago on auto vent windows. The smooth head of the bolt would hardly be noticeable against the tinted glass. But maybe that is just to much of a disruption to the aesthetics.

ThunderRidge · 01-20-2021, 12:35 PM

I was really hoping I would not have to get this post going again. Unfortunately, once again the vent portion of my kitchen window has separated. I have lost count but, I’m sure I have had two complete window replacements and this may be my fourth or fifth vent. I have other windows separate but, this kitchen window vent is a continuing problem. I have owned the coach since new and it is stored inside for at least seven months. I believe I just replaced the vent portion of the kitchen window last fall and it was in storage until I left for Florida last week. Looked up yesterday and noticed the vent window had separated once again.
I have been quite fortunate that Newmar has replaced everything so far under warranty. I am not sure about this time even though only been five months. I thought they had this problem resolved. Guess not.

VP Chianese · 01-21-2021, 07:34 AM

Quote:

Originally Posted by ThunderRidge

I was really hoping I would not have to get this post going again. Unfortunately, once again the vent portion of my kitchen window has separated. I have lost count but, I’m sure I have had two complete window replacements and this may be my fourth or fifth vent. I have other windows separate but, this kitchen window vent is a continuing problem. I have owned the coach since new and it is stored inside for at least seven months. I believe I just replaced the vent portion of the kitchen window last fall and it was in storage until I left for Florida last week. Looked up yesterday and noticed the vent window had separated once again.
I have been quite fortunate that Newmar has replaced everything so far under warranty. I am not sure about this time even though only been five months. I thought they had this problem resolved. Guess not.

When we say Newmar has replaced the window who do we mean? Nappanee Newmar or a dealer?

Also Newmar factory has a mobile service tech in FL. Have Mark do the window. Now you have an expert and a Newmar part.

Hope this helps.

ThunderRidge · 01-21-2021, 07:52 PM

Newmar sent the windows under warranty on all previous repairs. Install was completed twice by dealers. I did the other installs. Really a very simple job. I am just getting tired of the continuing window failures.
After contacting Mary in Dutch Star Service she has forwarded my photos to the manufacturer. Waiting for a response.

tqqest · 01-21-2021, 09:04 PM

I am at NIRVC Las Vegas right now with my 2020 DS4369. Tomorrow morning they are replacing my kitchen window under warranty. They have already replaced my full bath and half bath windows twice. All of them have had the vent window dual pane separation issue. I am keeping my fingers crossed for all the rest!

ThunderRidge · 01-22-2021, 06:34 AM

It’s sad that this problem doesn’t seem to have a solution. Mine is a 2018 and, it was happening before my model year and is still happening today. It’s a problem that Hehr/Lippert has not resolved.
I owned my Holiday Rambler Ambassador for 17 years and had the framed windows that slid open in the tracks. I never had any issues with those windows. I don’t think the framed windows detract from the look of the coach. I believe Tiffin still uses the framed windows and I feel they have very nice looking coaches and, they don’t have to think about a window detachment while driving down the road.

Monkey Run · 01-22-2021, 10:27 PM

Quote:

Originally Posted by ThunderRidge

It’s sad that this problem doesn’t seem to have a solution. Mine is a 2018 and, it was happening before my model year and is still happening today. It’s a problem that Hehr/Lippert has not resolved.
I owned my Holiday Rambler Ambassador for 17 years and had the framed windows that slid open in the tracks. I never had any issues with those windows. I don’t think the framed windows detract from the look of the coach. I believe Tiffin still uses the framed windows and I feel they have very nice looking coaches and, they don’t have to think about a window detachment while driving down the road.

I totally agree and have stated this in the past. My old girl has the framed windows which are sturdy and don't fly apart. The new windows look cheap to me.

Redsled · 01-23-2021, 09:19 AM

When I was in Tampa this last November, I went to Suncoast Designers to have my windows replaced, I got a lifetime warranty, and a full hookup while I waited for the windows to be replaced. All for a couple of hundred dollars each.
There were several rigs there getting the same thing done. Everyone was "just tired" of the same windows being replaced over and over with no real fix in site and the same ole excuse from the dealers, not to mention the long wait just to get in to have them replaced.
I called on a Wednesday and got in on the following Monday. (Only took two days for all windows to be replaced)
I talked to one of the installers, and he said that they don't have any failures. He laughingly said that he hopes they don't solve the issue, because it was great for business.
After reviewing this post , it sounds like a commercial. It's not, I just liked the service I got there.

woodosgood · 01-23-2021, 11:54 AM

We had our cockpit window (drivers side) repaired at Suncoast Designers (Hudson, FL) last week. Cost was around $330 for that entire window (all 3 panes) with a lifetime warranty. They had to redo one of the panes due to dirt between the panes, but so far so good. We noticed it before we left and they fixed it the next day. Total time in their shop was 2 business days.

That same window from Newmar would cost $954 for the window plus 4 hours of labor ($560) for a total of $1,595 (including tax, supplies, etc.). All that and only a 1 year warranty.