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Old 01-10-2025, 05:21 PM   #1
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How to reach SpartanLync Valor TMPS?

I want to buy a Valor SmarTool so I can adjust the TPMS alarm settings in my 2022 Dutch Star on the Freightliner chassis.

About two years ago, I was in contact with RV Specialist Don Rigby (retired) and then his replacement Derek Stewart (VM box always full and doesn't return emails, I assume he's no longer there). When I call SpartanLync, their phone rolls to VM and promises a callback within 24 hours. No one ever calls back.

I called Newmar, they said my Freighliner dealer can order the SmarTool for me. My Freightliner dealer finds Valor TMPS replacement modules in their parts system, but not the SmartTool programming tool.

I know it's a long shot, but does anyone have contact info that would help me get my hands on this tool?
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Old 01-10-2025, 06:22 PM   #2
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Derek Stewart was the last one I spoke to about extending my TPMS to my toad. He provided the cost of all the materials and would talk me through the programming.

Derek Stewart
Mobile: 734-634-3278
Email: dstewart@spartanlync.com
RV Customer Support
SpartanLync Technologies
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Old 01-10-2025, 10:39 PM   #3
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I had emailed Stewart 2 weeks ago and still have no answer.
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Old 01-11-2025, 01:35 PM   #4
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Eureka!

Like a lightning bolt out of a clear blue sky, I received an email from none other than Don Rigby! He writes, "I apologize for the issues of no return phone call. I am the exclusive distributor of Valor to the US RV market. They just forwarded me your message."

For those interested in his direct contact information:

Don Rigby
New Hudson Distribution, LLC
345 Ash Ct.
South Lyon, MI 48178
(248) 392-1296
rigby.don@gmail.com
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Old 01-12-2025, 01:20 PM   #5
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That's great news! I worked with Don to troubleshoot and set up the Gen 1 Valor system on our '17 Essex ... he took customer service to a whole new level. I will need new Gen 3 sensors to install on our new toad for the '23 Essex in a few weeks, I've taken note of his contact info.
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