Yesterday I pulled my coach out of the garage to wash it. I did a normal leveling procedure using hydraulic levelers. They coach appeared to have leveled, but my screen did not show the leveling complete.
When I walked around the coach, I noticed one of the rear Jack's was only partially extended.
I tried to manually extend the jack and the system would not move the leg. I then tried to return to ride height, and the system said it was doing so, but nothing happened.
I went thru the normal hit the reset switch procedure and when the system rebooted, still no response from the jacks.
I then went into full reset, by disconnecting all batteries and reconnecting after 15 minutes. This did not change anything.
At this time I should point out that my system is HWH ActiveAir with HWH hydraulic. This problem and procedure will apply to all systems using the hwh hydraulic, but your display will not have the same feedback as what I am posting.
At the front of the coach, door side, just left of the generator is where Newmar places the Hwh hydraulic pump, reservoir, and the master solenoid relay.
This solenoid relay is a vital part of the leveling system for all coaches with HWH hydraulic levelers. Without this, the pump will not run, nor will the leveling computer have power to operate the valves and other components.
For those with Active Air, it's even more important, as this relay is active the entire time the coach is driving. Without this, you can not reach ride height, and you will have to air your system manually.
The solenoid relay is a 4 post continous duty relay, Trombetta #684-1212-012 This is rated at 250amps, 800 surge.
I tested the battery side and the switch signal and both had 12v. The switched battery side was 0v. Running a jumper between the battery terminal and the switched terminal brought the system to life, allowing my legs to retract and the coach to return to ride height. I removed the jumper and the system died...proving the solenoid was the only issue. Time to replace the solenoid. By this time it was midnight and nothing could be done til morning.
Today I started looking for the solenoid relay. The only source I could find the exact part was amazon. Since I wanted same day, I started looking for close match. A local RV dealer had a Trombetta Bear class ,#114-1211-010*
(
http://trombetta.com/images/pdfs/dcc...ear-family.pdf) that was close enough. It is 200 amp 600 surge, which according to HWH is good enough. The important thing is to make sure you get a continous duty.
It was a very simple install and the coach is now working as it should.