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Old 05-30-2022, 02:45 PM   #1
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Hydraulic steps

Good day fellow Newmar fans
I had a mishap with my 2019 London aire steps
I stopped for fuel at a card lock and the step came out when I opened the door, and the corner of the step caught the edge of the island and the step kept a coming resulting in the arms and welded nuts all to bend and break apart until the rams had fully extended, the step has stop sensors on the bottom and middle portion of the first step but none on the corners. No replacement parts in stock at HWH only one complete step at Newmar which they shipped for free. With taxes, duty and exchange I am at $ 10k Canadian, [mod edit]
Just wanted to put it out there for you all to be careful where you park.
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Old 05-30-2022, 02:51 PM   #2
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Ouch !
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Old 05-31-2022, 08:13 AM   #3
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Hydraulic steps

The exact same thing happened at my first Flying J stop in the new coach. Fortunately the step hit the adjacent concrete island dead center so the sensor activated and the step stopped. We now do not open the door until we confirm we have clearance.
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Old 05-31-2022, 10:04 AM   #4
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I had issues with my hydraulic steps and broke part of the linkage. In my case, after a few rebuild attempts at Nirvc had to replace the entire unit because could not get the steps square.

If you do order them. Make sure you get all the sensors and bit parts also.
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Old 05-31-2022, 10:58 AM   #5
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Been there, done that! Part of my fueling parking check is to ensure there's room on the PS to deploy the steps. I also have stopped at a truck stop - some fueling bays seem more narrow than others - and had the same issue with the corner of the steps contacting a post. I was watching to check for a clean deployment and immediately re-closed the door ... inched forward a bit, then tried again. I think I caught it before the hydraulics broke anything.
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Old 06-02-2022, 12:22 PM   #6
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Shanes
Could you pass on the date this took place and date your stairs were ordered. For us with the same stairs being damaged, It's been 6 weeks and still no stairs. The information would help.
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Old 06-03-2022, 09:17 AM   #7
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Yes go ahead and message me
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