If you ordered the 211k receiver and the Tailgater as a bundle, the reciever will have the proper firmeare already. If bought separetly the receiver may need a firmware update before it will work with the Tailgater.
My 211k/Tailgater works great - super easy setip, works as it should.
If you need to call Dish for anything, don't use the regular Dish support as they don't nessisarily know about the Tailgater and pay-as-u-go service. This number gets you to Dish for my RV folks - 888.309.0370.
Vince and Susan
2011 Tiffin Phaeton 40QTH (Cummins ISC/Freightliner)
Flat towing a modified 2005 Jeep (Rubicon Wrangler)
Previously a 2002 Fleetwood Pace Arrow 37A and a 1995 Safari Trek 2830.