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Old 10-02-2021, 04:07 PM   #1
Newmar Owners Club
Join Date: Feb 2016
Location: State College, PA
Posts: 55
KIB screen not showing a “furnace” option.

With a KIB screen not showing the furnace mode option I cannot turn on the hydronic heat. All other modes, including Auto are available, and attempt to start the heat pump. I have hot water. Cold here in PA.
Thanks in advance for your help.

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Old 10-02-2021, 09:46 PM   #2
Senior Member
Join Date: Mar 2011
Posts: 189
KIB screen not showing a “furnace” option.

I believe the available modes are discovered by the thermostat when it communicates with the Penguin rooftop AC units (these are also wired to control the furnace). Each rooftop unit has DIP switches that configure it - furnace control is one of the options.

I just checked my KiB controller’s setup screens - there is nothing on the thermostat to tell it what each zone is capable of. The only options are if the zone is enabled; and if It should show HVAC controls. Hence; the thermostat is discovering the capabilities during initialization.

Two options: turn off the switch at the entry door; to reboot the thermostat (some call this this “salesman switch”)

power the ac units down at the breakers; and also pull the “HVAC controls” 12 volt fuse (in 4081 that’s in the half bath).

Basically reboot the entire system; so the thermostat can relearn the capabilities.

I’ve not experienced this problem ; but drawing on learnings when I added a 3rd AC to my coach. Hope this helps, and you get warm!
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Old 10-03-2021, 09:16 AM   #3
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Entegra Owners Club
Join Date: Jan 2012
Location: Polk City, FL
Posts: 3,236
I can’t tell from your signature block your model of Newmar.

I don’t know if you tried this already but I made this mistake. As a Newmar newbie I tried to get my Oasis to heat the coach in Colorado last month where it had formerly been hot. I ran my air conditioners on MED or HIGH fan when running the AC in direct sunlight. Turns out for the Oasis system they must be on FURN and AUTO to heat the coach.
Dave & Debbie
2021 Newmar DutchStar 4369
2016 Ford Edge&2019 Ford F-150 toads
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Old 10-05-2021, 09:07 PM   #4
Newmar Owners Club
Join Date: Feb 2016
Location: State College, PA
Posts: 55
Ok. Getting closer to finding a fix. The DIP switch recommendation is gaining traction. Great response Chris. So very thankful.
I pulled the cover off of the #1 Dometic Penguin HVAC on the roof and the the furnace (switch) was not in the “on” position. I spoke to KIB and they confirmed the problem is on the roof with the DIP switch settings. I called Dometic. They sent me the installation instructions. I will know more tomorrow after I read the manual and start flipping switches.

Oh yes, I didn’t think this was relevant at the time because I assumed it was an Oasis/KIB interface issue. Turns out now it’s going to be the DIP switch settings on the roof A/C. Also, I should mention that Newmar replaced that A/C unit in May of this year. Hmmm…

I could not have made that connection without your comments.

So, if you are having problems with your touch screen control and the Oasis furnace. Maybe it’s the Penguin on the roof?

Super thanks.

2020 Dutch Star 4369
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Old 10-10-2021, 01:14 PM   #5
Newmar Owners Club
Join Date: Feb 2016
Location: State College, PA
Posts: 55
Totally fixed (we have furnace heat) thanks to responses from this forum, Newmar Service support and Dometic Customer support who sent the Installation Manuel.
All I had to do was remove the top cover of the air conditioner and two screws that held the cover plate to expose the multiDip Switch panel. Using a small screwdriver I flipped on the Furnace switch. Fixed!

So, when you have service done to your air conditioner, a new install in my case several months ago, don’t be a DIP like me. Make sure your DIP switches are properly set on the unit.

Thanks again for all of your responses.

2020 DSDP.
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ace, furnace, scr

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