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Old 06-10-2023, 09:52 AM   #1
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Kwikee step help

Hello, recently my steps stopped working, it is stuck in the extended position. I know that I need to remove pin an I can retract it manually. A question I have is that there is a light underneath by steps, when is it suppose to be on? Will try an troubleshoot whether there is power to step. I believe I have a series 32 kwikee step. Any help on where to start checking will be much appreciated.
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Old 06-10-2023, 10:33 AM   #2
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The amber light should illuminate when the door is open, if so the controller is getting power.

If getting power, I would pull the motor off (3 bolts) and test it with a battery charger first. Most of the time its the motor locked up. Switch hot and ground connections and motor runs in reverse. If its locked up you can get one on amazon for about $35
Like this one.

https://www.amazon.com/Auztto-676061..._rpt_ba_s_1_sc
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Old 06-10-2023, 10:53 AM   #3
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I had a very good experience with Lippert tech support when I had a problem with my steps. You can e-mail or call.

I also found a couple of good Utube video's covering Kwikee steps.
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Old 06-10-2023, 11:00 AM   #4
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The light on my steps is on when the steps are extended and the controller is active , if I have the steps turned off inside the door , the light isn't on.
Could be it's not working right , but it's been that way for the thirteen years I've had the coach.
Attached Files
File Type: pdf Kwikee troubleshooting.pdf (392.4 KB, 8 views)
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Old 06-10-2023, 11:02 AM   #5
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Quote:
Originally Posted by chefred112 View Post
Hello, recently my steps stopped working, it is stuck in the extended position. I know that I need to remove pin an I can retract it manually. A question I have is that there is a light underneath by steps, when is it suppose to be on? Will try an troubleshoot whether there is power to step. I believe I have a series 32 kwikee step. Any help on where to start checking will be much appreciated.
It could be a bad ground, no power to the controller, a bad controller or a bad motor.

Stay clear of the steps and try moving the wires, especially the ground. Since your steps are extended out, you can easily get to the three 10 mm bolts to drop motor out, but make sure something is holding the lower step from coming back in, and... make sure you get the gear and washers with the motor. You can test the motor by jumping the leads, + and - with 12v supply.
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Old 06-10-2023, 01:19 PM   #6
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Thanks all for the advice so far, I'm going to bring her home tomorrow to play with it..
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Old 06-10-2023, 07:38 PM   #7
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By the way, with the key on and the door closed, do the steps stay out?
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Old 06-10-2023, 09:37 PM   #8
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No,steps don't move at all....when in storage I turn the power off so the steps dont retract. I just noticed it last time out that steps wouldn't retract when I turned the key on/start position and door closed.
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Old 06-10-2023, 10:08 PM   #9
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No,steps don't move at all....when in storage I turn the power off so the steps dont retract. I just noticed it last time out that steps wouldn't retract when I turned the key on/start position and door closed.
If wired correctly - Kwikee provides a signal wire to the coach ignition that tells the steps to retract when the ignition key is turned on.

Other than that, the Kwikee control works off a signal from the coach door and/or the step control switch.
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Old 06-10-2023, 10:48 PM   #10
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I just went through a problem with my steps. I replaced the motor at a Harvest Hosts site in less than 30 minutes. All is well now.
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Old 06-11-2023, 07:52 AM   #11
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No,steps don't move at all....when in storage I turn the power off so the steps dont retract. I just noticed it last time out that steps wouldn't retract when I turned the key on/start position and door closed.
One more place to look is the sensor switch in the doorjamb that controls the open and close with ignition or when the bypass switch is off.
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Old 06-12-2023, 10:18 AM   #12
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One more place to look is the sensor switch in the doorjamb that controls the open and close with ignition or when the bypass switch is off.
I was looking for that sensor the last time I went to coach, it wasn't as obvious as I thought it would be...I'm bringing coach home Wednesday to take a closer look.
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Old 06-12-2023, 11:08 AM   #13
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If the step light comes on with door open the switch is working
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Old 06-13-2023, 01:19 AM   #14
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If the step light comes on with door open the switch is working
Thanks....ill look for that...it would be cool if it was just the switch...
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