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06-10-2023, 09:52 AM
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#1
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Senior Member
Newmar Owners Club Spartan Chassis
Join Date: Nov 2020
Posts: 315
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Kwikee step help
Hello, recently my steps stopped working, it is stuck in the extended position. I know that I need to remove pin an I can retract it manually. A question I have is that there is a light underneath by steps, when is it suppose to be on? Will try an troubleshoot whether there is power to step. I believe I have a series 32 kwikee step. Any help on where to start checking will be much appreciated.
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2002 Newmar Mountain Aire 4097  ISL400 Cummins on a Spartan chassis
Toad: 2011 Fiesta on an American Tow Dolly
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06-10-2023, 10:33 AM
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#2
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Senior Member
Join Date: Jul 2018
Location: Southeast Texas
Posts: 1,456
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The amber light should illuminate when the door is open, if so the controller is getting power.
If getting power, I would pull the motor off (3 bolts) and test it with a battery charger first. Most of the time its the motor locked up. Switch hot and ground connections and motor runs in reverse. If its locked up you can get one on amazon for about $35
Like this one.
https://www.amazon.com/Auztto-676061..._rpt_ba_s_1_sc
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1998 HR Endeavor Cummins ISB 275 / Banks Allison 3060
20014Jeep Wrangler JKUR with M&G air brake with breakaway
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06-10-2023, 10:53 AM
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#3
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Senior Member
Join Date: Feb 2022
Posts: 511
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I had a very good experience with Lippert tech support when I had a problem with my steps. You can e-mail or call.
I also found a couple of good Utube video's covering Kwikee steps.
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Bob & Kathy
2018 Newmar Ventana 4037
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06-10-2023, 11:00 AM
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#4
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Senior Member
Join Date: Apr 2011
Location: Powell River, B.C.
Posts: 30,462
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The light on my steps is on when the steps are extended and the controller is active , if I have the steps turned off inside the door , the light isn't on.
Could be it's not working right , but it's been that way for the thirteen years I've had the coach.
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99DSDP 3884, Freightliner, XC, CAT 3126B, 300 HP /ALLISON 3060
2000 Caravan toad, Remco & Blue Ox.
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06-10-2023, 11:02 AM
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#5
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Senior Member
Newmar Owners Club
Join Date: Dec 2015
Location: Wellington, Florida
Posts: 1,638
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Quote:
Originally Posted by chefred112
Hello, recently my steps stopped working, it is stuck in the extended position. I know that I need to remove pin an I can retract it manually. A question I have is that there is a light underneath by steps, when is it suppose to be on? Will try an troubleshoot whether there is power to step. I believe I have a series 32 kwikee step. Any help on where to start checking will be much appreciated.
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It could be a bad ground, no power to the controller, a bad controller or a bad motor.
Stay clear of the steps and try moving the wires, especially the ground. Since your steps are extended out, you can easily get to the three 10 mm bolts to drop motor out, but make sure something is holding the lower step from coming back in, and... make sure you get the gear and washers with the motor. You can test the motor by jumping the leads, + and - with 12v supply.
__________________
Ted & Nancy
2015 Newmar Dutch Star 4018
2020 Jeep Wrangler Rubicon
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06-10-2023, 01:19 PM
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#6
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Senior Member
Newmar Owners Club Spartan Chassis
Join Date: Nov 2020
Posts: 315
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Thanks all for the advice so far, I'm going to bring her home tomorrow to play with it..
__________________
2002 Newmar Mountain Aire 4097 ISL400 Cummins on a Spartan chassis
Toad: 2011 Fiesta on an American Tow Dolly
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06-10-2023, 07:38 PM
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#7
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Senior Member
Newmar Owners Club
Join Date: Dec 2015
Location: Wellington, Florida
Posts: 1,638
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By the way, with the key on and the door closed, do the steps stay out?
__________________
Ted & Nancy
2015 Newmar Dutch Star 4018
2020 Jeep Wrangler Rubicon
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06-10-2023, 09:37 PM
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#8
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Senior Member
Newmar Owners Club Spartan Chassis
Join Date: Nov 2020
Posts: 315
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No,steps don't move at all....when in storage I turn the power off so the steps dont retract. I just noticed it last time out that steps wouldn't retract when I turned the key on/start position and door closed.
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06-10-2023, 10:08 PM
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#9
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Senior Member
Join Date: Aug 2019
Location: Eastern outskirts of Dallas, TX
Posts: 3,936
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Quote:
Originally Posted by chefred112
No,steps don't move at all....when in storage I turn the power off so the steps dont retract. I just noticed it last time out that steps wouldn't retract when I turned the key on/start position and door closed.
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If wired correctly - Kwikee provides a signal wire to the coach ignition that tells the steps to retract when the ignition key is turned on.
Other than that, the Kwikee control works off a signal from the coach door and/or the step control switch.
__________________
‘91 Ultrastar Champion‘02 Georgie Boy Landau 8.1l Workhorse
‘03 Jeep Wrangler TJ 2018 Jeep Wrangler JK toad
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06-10-2023, 10:48 PM
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#10
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Rocky Mountain High
Newmar Owners Club Freightliner Owners Club
Join Date: Nov 2022
Location: Evergreen, CO
Posts: 853
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I just went through a problem with my steps. I replaced the motor at a Harvest Hosts site in less than 30 minutes. All is well now.
__________________
Dennis
2018 Newmar Ventana 3715
Freightliner XCR chassis
Cummins 6.7L ISB, Allison 3000
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06-11-2023, 07:52 AM
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#11
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Senior Member
Newmar Owners Club
Join Date: Dec 2015
Location: Wellington, Florida
Posts: 1,638
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Quote:
Originally Posted by chefred112
No,steps don't move at all....when in storage I turn the power off so the steps dont retract. I just noticed it last time out that steps wouldn't retract when I turned the key on/start position and door closed.
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One more place to look is the sensor switch in the doorjamb that controls the open and close with ignition or when the bypass switch is off.
__________________
Ted & Nancy
2015 Newmar Dutch Star 4018
2020 Jeep Wrangler Rubicon
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06-12-2023, 10:18 AM
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#12
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Senior Member
Newmar Owners Club Spartan Chassis
Join Date: Nov 2020
Posts: 315
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Quote:
Originally Posted by Dutchstar411
One more place to look is the sensor switch in the doorjamb that controls the open and close with ignition or when the bypass switch is off.
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I was looking for that sensor the last time I went to coach, it wasn't as obvious as I thought it would be...I'm bringing coach home Wednesday to take a closer look.
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06-12-2023, 11:08 AM
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#13
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Senior Member
Join Date: Jul 2018
Location: Southeast Texas
Posts: 1,456
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If the step light comes on with door open the switch is working
__________________
1998 HR Endeavor Cummins ISB 275 / Banks Allison 3060
20014Jeep Wrangler JKUR with M&G air brake with breakaway
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06-13-2023, 01:19 AM
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#14
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Senior Member
Newmar Owners Club Spartan Chassis
Join Date: Nov 2020
Posts: 315
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Quote:
Originally Posted by Jon_C
If the step light comes on with door open the switch is working
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Thanks....ill look for that...it would be cool if it was just the switch...
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