Community Forums

cstar5634 · 01-18-2015, 05:18 AM

The ice maker in our Maytag residential refrigerator has suddenly stopped working. We have a 2015 Ventana Model 4003, purchased in October 2014. I've reviewed the Maytag Owners Manual trouble shooting section and checked each item there but still no ice.

Anyone else had this issue and/or can anyone offer any additional suggestions to troubleshoot or to check?

Thanks in advance...

"007" · 01-18-2015, 08:52 AM

Are you located in a cold weather location?
Did you check the outlet for 110, it maybe off your inverter for when traveling.

pj54 · 01-18-2015, 11:42 AM

My Kenmore at home stopped one time. No water coming in to ice maker tray. Turned out to be frozen line near where it fills. I used a hair dryer and warmed the line, water started in a few minutes. I found this fix on google. Google is amazing!!!

Dutch Star Don · 01-18-2015, 10:01 PM

Did you try cycling the on/off switch on the icemaker?

cstar5634 · 01-19-2015, 04:31 AM

We're currently in Fla so no chance of line freezing being the issue.

Dutch Star Don: When you ask did we cycle the ice maker on-off switch I assume you're asking did we turn it off and back on? Yes, we did that and still nothing.

slabman · 01-19-2015, 05:57 AM

How about moving the wire arm up/down? It might be sensing the bucket to be full.

pj54 · 01-19-2015, 07:13 AM

The line that freezes is inside the freezer just where the water feeds the ice tray. The hair dryer or defrost the freezer and see if it works.

cc8375 · 01-19-2015, 07:20 AM

On a few occasions I have had a similar issue. From previous threads I found it needs a Bump start. Add water into the ice maker, mine is tight and requires a small glass. This gets the icemaker back into the cycling mode.

Not sure if it was asked..... do you have water on the door and that is working?

cstar5634 · 01-19-2015, 11:04 AM

Yes, we do have water running in the door. Talked to Whirlpool and only other suggestion was to take out the water filter and put it back in. That hasn't worked either so far. Will probably wait until we arrive back to home base (South Alabama) and Whirlpool said they can send a tech out...it's still under warranty, just a pain to have to make arrangements and still not have a warm and fuzzy feeling that their tech's can work on a motor home frig

... will hope for the best.

Many thanks to all you replyer's out there !!!

cc8375 · 01-19-2015, 05:44 PM

Don't Give UP......... open up the ice bin and pour water in the the ice making tray.

Gsgarland · 01-20-2015, 04:21 AM

Ice maker won't make ice, we have a 2014 Ventana that had the same problem. While camped here at McDill in Tampa, we called for service. Service guy dug in the back of the ice maker, ran some test, and found a (switch ?) that was not working. He removed a shoe box size unit, replaced the broken part, working great ever since !

BattChief · 01-20-2015, 08:47 AM

X2 on the hair dryer. I've had to do the same to our 2014 dutch star when it sat for a month or so and I forgot to turn off the ice maker. Removed the ice bin, and point the hair dryer to the back. It may take several minutes, but make sure the ice in the white plastic part at the back where the water comes in is melted. Wait about 4 hours and you should have ice!

Dr4Film · 01-20-2015, 08:51 AM

Quote:

Originally Posted by BattChief

X2 on the hair dryer. I've had to do the same to our 2014 dutch star when it sat for a month or so and I forgot to turn off the ice maker. Removed the ice bin, and point the hair dryer to the back. It may take several minutes, but make sure the ice in the white plastic part at the back where the water comes in is melted. Wait about 4 hours and you should have ice!

Well, that sure sounds like a "really great ice maker design" when you have to defrost a water line "inside of a freezer" where stuff is supposed to be frozen.

What's up with that?

Dr4Film ----- Richard

BattChief · 01-20-2015, 10:51 AM

All ice makers have a point where unfrozen water enters the unit. I've had to do the same thing to my home frig, a 20 year old GE. Surprisingly, most ice makers also have a heating element used to release the ice from the mold. If for any reason the water is unable to clear the fill spout during a cycle, the water can freeze, resulting in an inoperable ice maker.