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Old 10-03-2017, 07:10 AM   #1
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Midway RV customer service

We would like to add our names to the list of very satisfied customers of Midway RV in Grand Rapids, Michigan. Our salesman, Chad DeMaat has become more like a friend than a salesman. His guidance with helping us designing the interior of our 2018 Ventana, selecting options, and addressing add-ons was superior. We could not be any happier with the end result. Having owned 11 RVs over many years we have dealt with many salespeople and Chad has been the nicest, most honest, patient, and caring person of them all. And for that we have bought the last 5 from him (all Newmar's).
In addition, we have had a great relationship with many of the employees of Newmar corporation, including Matt Miller. They have a very positive, caring attitude and give attention to customer satisfaction. We feel addressing customer needs and wants, and listen to recommendations from their RV owners has made them number one.
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Old 10-03-2017, 08:00 AM   #2
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Have you taken delivery of your 2018 Ventana?
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Old 10-03-2017, 08:23 AM   #3
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Quote:
Originally Posted by Anderson410 View Post
We would like to add our names to the list of very satisfied customers of Midway RV in Grand Rapids, Michigan. Our salesman, Chad DeMaat has become more like a friend than a salesman. His guidance with helping us designing the interior of our 2018 Ventana, selecting options, and addressing add-ons was superior. We could not be any happier with the end result. Having owned 11 RVs over many years we have dealt with many salespeople and Chad has been the nicest, most honest, patient, and caring person of them all. And for that we have bought the last 5 from him (all Newmar's).
In addition, we have had a great relationship with many of the employees of Newmar corporation, including Matt Miller. They have a very positive, caring attitude and give attention to customer satisfaction. We feel addressing customer needs and wants, and listen to recommendations from their RV owners has made them number one.
Very well said. I couldn't agree more!
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Old 10-03-2017, 08:23 AM   #4
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Welcome to the forum and Newmar family.
You are one of many happy owners from Midway you can also post your results in this link for others to see.
All the links below in my signature have many answers for your Newmar also.
You can keep track of items to be aware of for your coach in this link of important information in the future.
Enjoy your coach and many safe travels.
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Old 10-03-2017, 09:25 AM   #5
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I think they should change their name to "Awesomeway RV"
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Old 10-03-2017, 05:37 PM   #6
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Hi,
Yes. We picked it up our 2018 Ventana 3412 at Midway on September 12th. The best RV we ever owned!
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Old 10-03-2017, 05:46 PM   #7
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Hi 007,
Thank you for all the helpful links. Much appreciated.
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Old 10-03-2017, 06:16 PM   #8
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Our 2018 Ventana 3412... The best RV we ever owned!
Given that you've owned 11 RV's, that's saying quite a lot!
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Old 10-08-2017, 08:42 PM   #9
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Chad is great. We bought our Sutch Star from them in January. They were wonderful to work with.
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