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10-03-2017, 07:10 AM
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#1
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Junior Member
Join Date: Aug 2015
Posts: 4
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Midway RV customer service
We would like to add our names to the list of very satisfied customers of Midway RV in Grand Rapids, Michigan. Our salesman, Chad DeMaat has become more like a friend than a salesman. His guidance with helping us designing the interior of our 2018 Ventana, selecting options, and addressing add-ons was superior. We could not be any happier with the end result. Having owned 11 RVs over many years we have dealt with many salespeople and Chad has been the nicest, most honest, patient, and caring person of them all. And for that we have bought the last 5 from him (all Newmar's).
In addition, we have had a great relationship with many of the employees of Newmar corporation, including Matt Miller. They have a very positive, caring attitude and give attention to customer satisfaction. We feel addressing customer needs and wants, and listen to recommendations from their RV owners has made them number one.
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10-03-2017, 08:00 AM
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#2
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Senior Member
Join Date: Mar 2014
Posts: 407
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Have you taken delivery of your 2018 Ventana?
__________________
2018 Ventana 3715...tow 2015 Subaru Forester
Retired x 2 - Air Force 1992, Delta Airlines 2015
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10-03-2017, 08:23 AM
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#3
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Senior Member
Join Date: Oct 2013
Location: Lighthouse Point, FL & Blairsville, GA
Posts: 396
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Quote:
Originally Posted by Anderson410
We would like to add our names to the list of very satisfied customers of Midway RV in Grand Rapids, Michigan. Our salesman, Chad DeMaat has become more like a friend than a salesman. His guidance with helping us designing the interior of our 2018 Ventana, selecting options, and addressing add-ons was superior. We could not be any happier with the end result. Having owned 11 RVs over many years we have dealt with many salespeople and Chad has been the nicest, most honest, patient, and caring person of them all. And for that we have bought the last 5 from him (all Newmar's).
In addition, we have had a great relationship with many of the employees of Newmar corporation, including Matt Miller. They have a very positive, caring attitude and give attention to customer satisfaction. We feel addressing customer needs and wants, and listen to recommendations from their RV owners has made them number one.
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Very well said. I couldn't agree more! 
__________________
Jigs - FMCA #F436227
2015 Newmar Mountain Aire 4553, HWH Active Air
2012 Jeep Wrangler Rubicon - COD MW3
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10-03-2017, 08:23 AM
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#4
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Moderator Emeritus
Nor'easters Club Workhorse Chassis Owner iRV2 No Limits Club
Join Date: Oct 2004
Posts: 30,785
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Welcome to the forum and Newmar family.
You are one of many happy owners from Midway you can also post your results in this link for others to see.
All the links below in my signature have many answers for your Newmar also.
You can keep track of items to be aware of for your coach in this link of important information in the future.
Enjoy your coach and many safe travels.
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10-03-2017, 09:25 AM
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#5
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Senior Member
Newmar Owners Club
Join Date: Oct 2016
Location: Saline, MI
Posts: 513
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I think they should change their name to "Awesomeway RV"
__________________
2017 Ventana 3412
Honda Fit, Blue Ox Avail, Air Force One
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10-03-2017, 05:37 PM
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#6
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Junior Member
Join Date: Aug 2015
Posts: 4
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Hi,
Yes. We picked it up our 2018 Ventana 3412 at Midway on September 12th. The best RV we ever owned!
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10-03-2017, 05:46 PM
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#7
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Junior Member
Join Date: Aug 2015
Posts: 4
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Hi 007,
Thank you for all the helpful links. Much appreciated.
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10-03-2017, 06:16 PM
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#8
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Senior Member
Join Date: Mar 2014
Posts: 407
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Quote:
Originally Posted by Anderson410
Our 2018 Ventana 3412... The best RV we ever owned!
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Given that you've owned 11 RV's, that's saying quite a lot!
__________________
2018 Ventana 3715...tow 2015 Subaru Forester
Retired x 2 - Air Force 1992, Delta Airlines 2015
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10-08-2017, 08:42 PM
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#9
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Member
Join Date: Feb 2016
Location: Greensboro, NC
Posts: 72
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Chad is great. We bought our Sutch Star from them in January. They were wonderful to work with.
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