Hi All, I have a 2016 DSDP and the motorized stairs stopped working correctly. Does anyone know who made the stairs? So far I haven't found any markings and Newmar is closed - probably to Tuesday.
It is kind of a shame because a fairly robust, mostly metal, design was turned into a POS because of ONE cheesy plastic gear. This gear is driven by a metal worm gear attached to the motor thereby guaranteeing the stairs will fail long before they should.
This is what the plastic gear looks like from the top...
This pic shows what the gear teeth should look like...
and this one shows what it looks like now that the plastic teeth have been obliterated...
I'm hoping I can just order a bunch of these gears from the stair manufacturer as Newmar will probably only sell the whole assembly.
The assembly has the following text "366043 ASSY STEP "A" CURVED, 214-1001 motor".
Any help is greatly appreciated.