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Old 04-21-2013, 06:34 PM   #1
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Newmar Customizations

Hello, I'm a new user to this forum.

The DW and our 3 kids are looking to upgrade from our class C in order to full-time and road-school for a year or more. We have done hundreds of hours of research looking for a rig that will support this goal and have a handful of candidates. Needless to say, family-friendly motorhomes that can support full-timing are very rare, especially for Class A's. Our experience with our present and previous RV's taught us that we do not like converting a bed every night for the children, so we are looking for a rig with four dedicated sleeping berths, or the ability to add the berths (For example, we have some designs to convert toyhauler garages to a kid's room). Most of the family-oriented class A's are limited to the two side-aisle "bunkhouse" models with three berths.

I've read many places that Newmar will custom-configure rigs to customer needs and I'd be interested in hearing anyone's real-world experience with this in terms of what can be modified and how the process works.

Thanks in advance for any replies!

-Andy
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Old 04-21-2013, 07:42 PM   #2
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No experience with Newmar (yet) but many of the Super C's are used in the racing industry and are configured for several crew members.
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Old 04-21-2013, 07:53 PM   #3
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We've have nothing but great things to say about our Newmar experience.

A little digging in this section and you'll see many of us with custom ordered coaches and what we went through in getting them.
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Old 04-21-2013, 07:58 PM   #4
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My wife and I were just at Newmar this past Friday, April 19th to see our DS DP 4038 on the production line. What an awesome experience! In regards to customization, we revised the shower to be 36" x 36" in lieu of the radius shower, we also omitted the dry bar and television in the Kitchen which allowed us have a larger "straight on" vanity adjacent to the square shower. We eliminated the factory seating along the street side and substituted that for two recliners with a custom lamp table in between so our line of sight for the television will be straight on to the TV on a "televator" behind the curbside sofa. We also revised a number of cabinet doors to eliminate the mirror inserts in the doors. All of this was done for a very reasonable cost. I know this is nowhere near what you are considering but there was never any hesitation by our salesman with Mount Comfort RV in Indianapolis and the Newmar factory. Matter of fact while at the factory the tour staff even commented how for a while that Newmar had eliminated the customization of their units until they realized how critical this process was to many of their past customers. Great decision on Newmar's part. We are scheduled to take delivery of our new Dutch Star on May 9th, we can't wait. I hope this helps a bit with your decision but we are extremely happy with our decision to buy again from Newmar.
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Old 04-22-2013, 12:05 AM   #5
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Welcome both Andy & family and also the WANGERS to the Newmar Forum & IRV2.
Andy this link has contact information to find out what you need to know they will build a coach to you design within reason.
We raised many children and traveled with a sleeper pop-up with up to 5 that could sleep in it, made it allot easier with their own dormitory, just for a suggestion.

Congratulations Wangers many safe travels a happy times with your new Newmar.
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Old 04-22-2013, 04:46 AM   #6
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Newmar calls unlisted options "specials".

Not all things are possible, but many are. Whether it's a special they've done before or a one of a kind that you design or ask them to design.

Always ask.
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Old 04-22-2013, 05:30 AM   #7
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We have made many custom changes to different coaches, but the last one we did not put everything it writing, which led to a problem. The short story; make sure you put every detail in writing!
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Old 04-22-2013, 06:05 AM   #8
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One thought may be to take a Canyon Star toy hauler and have Newmar convert the rear toy area into a fuly enclosed bunk room (instead of an opening tailgate door) with a separate toilet/shower etc. Just a thought. Good luck.
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Old 04-22-2013, 11:32 AM   #9
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I am excited for you. What an education your kids will have!

We found our finished Dutch Star after many internet searches so we have no experience with Newmar customization. However, we are very happy with the build quality of our coach and Newmar's willingness to honor their warranty. Several warranty items were even corrected by Guaranty RV, Junction City, Oregon before we saw the coach for the first time. No buyer's remorse here!
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Old 04-22-2013, 12:54 PM   #10
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Ditto on the Canyon Star 3920 Toyhauler idea...Just make-up the bunk in the toybox and leave it in-place (but it only takes a "second" to lower it anyway, if you wanted to let them have a play area). No mods needed to the standard layout.

Or, there is the new Thor Outlaw 37MD with a loft for the kids (or the adults), a mid-room for sleeping or play space and you can make-up a bunk or two in the garage and leave them.
2013 Outlaw Garage Motorhomes: Class A Toy Hauler RV by Thor Motor Coach

A third idea is to add a "Murphy Bed" in the toybox of any toyhauler.
See: http://www.irv2.com/forums/f258/clas...rs-130973.html
Leave the Murphy Bed set-up or fold it up in a second for a dual purpose room. These can be found for-sale used by searching for Damon Outlaw 3612 (it's a 3611 with the Murphy Bed from the mfgt).

Best of luck!
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Old 04-22-2013, 02:22 PM   #11
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Andy -welcome to the Newmar forum. This is our third Newmar and we made some fairly significant changes from the standard design in all of them, and from our perspective the changes were reasonably priced and made the coach so much more liveable. Go directly to the factory rep (we worked with Ken Williamson) and discuss what you want and he'll tell you what is possible. Then they'll price it out and send a specials sheet to the dealer for you to approve. You might be surprised at what they can come up with. Good luck
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Old 04-22-2013, 09:19 PM   #12
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On our 2002 DSDP we had them remove a couple walls and pocket doors, substitute a vanity from a different model as well as different countertops and use the monomatic water pump switch that was on the MADP's. Somewhere over $35,000 in special orders and extra work in 2002 $$'s. Not cheap but we got what we wanted.
The unit was overweight so Newmar ended up having to have Spartan install a 14,600# front axle to replace the 12,000# one.
Going in on Wed to look at new DSDP's.
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Old 04-22-2013, 09:24 PM   #13
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Quote:
Originally Posted by EZDZIT View Post
I am excited for you. What an education your kids will have!

We found our finished Dutch Star after many internet searches so we have no experience with Newmar customization. However, we are very happy with the build quality of our coach and Newmar's willingness to honor their warranty. Several warranty items were even corrected by Guaranty RV, Junction City, Oregon before we saw the coach for the first time. No buyer's remorse here!
We did have trouble with our dealer (now out of business) but Newmar stood behind us and even fixed things that I caused, like burning out the electric heating element in the WH! The representative at the factory even joked with me about how easy it was to tell when someone did it. No charge even though it WAS my fault. I spent a week at Spartan for the front axle change and another week at Newmar.
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Old 04-23-2013, 08:36 AM   #14
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Wow, thanks for the helpful replies everyone!

So I if I understand the process correctly, I would need to go through a dealer to actually buy the motorhome, but I should contact Newmar directly regarding customization, is that correct? How does price get negotiated with the dealer for rigs with these special orders?

Mr. D,

Did that $35k include the axle swap? If so, that sounds reasonable.

Steve,

We do like the Outlaw 37MD and hope to look at one in person soon. Unfortunately it doesn't have W/D plumbing option. We're also keeping our options open and are considering many different kinds of rigs. We're looking at used bus conversions, some Super-C models (new and used) or remodeling an older, high-end class A. Some of the mid-engine All Stars are really nice, but those come up for sale very rarely and sell fast. So far the Toyhaulers look like the best compromise for a new rig. For a used rig, there are several good Super C and toyhauler options as well as the All Stars, but they are hard to find.

Thanks again all for the replies!
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