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03-02-2021, 06:11 PM
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#1
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Senior Member
Join Date: Jan 2017
Location: Titusville, FL
Posts: 5,164
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Newmar eMail Down?
I've been trying to send an email to customerservice@newmarcorp.com all day and they keep getting rejected.
Are they having system issues or did I just make it on to their blocked email list?
__________________
When seconds count, the police are only minutes away.
2023 Grand Design 2600RB, 2022 F-350 King Ranch tow vehicle, Titusville, FL when not on the road
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03-02-2021, 06:57 PM
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#2
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Senior Member
Newmar Owners Club
Join Date: Mar 2017
Location: Fairfield, OH
Posts: 207
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I’ve been having the same issue. I can get through to parts but not customer service
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Rick and Jeanne
2019 Dutch Star 4362
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03-02-2021, 10:30 PM
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#3
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Senior Member
Newmar Owners Club
Join Date: Aug 2014
Location: WA
Posts: 536
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I sent two emails about 3 weeks ago and am still waiting.
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Mahdi & Debbie
2021 Mountain Aire 4551
Spartan K3 Chassis
2020 Tahoe LT
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03-03-2021, 06:16 AM
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#4
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Senior Member
Join Date: May 2014
Location: Greenbelt
Posts: 118
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Maybe try emailing Winnebago?
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03-03-2021, 08:22 AM
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#5
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Senior Member
Newmar Owners Club Freightliner Owners Club
Join Date: Jun 2016
Location: Fort Lauderdale
Posts: 231
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I ask them yesterday and they said they were having IT issues and were not sure when it would be fixed.
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Bill and Leanne
2017 DSDP 4369 Beach House
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03-03-2021, 10:47 AM
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#6
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HTTR
Newmar Owners Club Spartan Chassis
Join Date: Oct 2018
Location: Travelling the US
Posts: 66
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Well, it's not fixed today..........
I'm in an area with no voice service. Sending this from campground WiFi.
If anyone hears an update, please post here so that we're all aware. My issue is not critical so I don't mind waiting.
Thanks
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Bob & Jan along with feline companions Marty & Sophie
2019 Newmar Ventana 4037 - Spartan "Bullwinkle"
2020 Jeep Wrangler Altitude "Rocky"
Fulltiming since 10-15-2019
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03-03-2021, 11:17 AM
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#7
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Senior Member
Nor'easters Club
Join Date: Apr 2003
Location: Mid-Hudson Valley NY, USA
Posts: 1,332
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As of 7:30 today, Wednesday, the system is still down with no information when it will be back up
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[SIGPIC][/SIGPIC] Ron & Kathy
2020 Newmar London Aire 4569
2019 Ford F150 Limited 450hp
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03-03-2021, 01:19 PM
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#8
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Senior Member
Newmar Owners Club
Join Date: Dec 2017
Location: Rochester, NY
Posts: 358
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Just spoke to them on a service order and it is still down
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Steve, Joanne and Tyler (rescued Australian Cattle Dog)
2018 Canyon Star 3901, 2020 Ventana 4362, Grand Cherokee, TST TPMS, Air Force One
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03-04-2021, 12:01 PM
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#9
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Senior Member
Newmar Owners Club
Join Date: May 2020
Location: Fort Lauderdale, Fl
Posts: 1,143
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Even when the system is up I have never recieved a response to an email inquiry. On mulitple occassions I sent an email and then followed-up with a call a few days later. As soon as I get someone on the phone they read my email.
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2022 Dutch Star 4369 FL Towing 2022 GMC Sierra 1500
Chris & Lee, Finnegan & Kirby (Double Doodled)
2020 Kountry Star 3709 towing Equinox.
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