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Old 03-31-2020, 02:36 PM   #1
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Newmar Parts closed

Tried to order a item from Newmar parts department but there is no answer on the phone. We knew service and production were closed but wasn't sure about the parts department. Looks like 2020 will go down as the time we had to make big changes in almost every aspect of our life.
Newmar Man
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Old 03-31-2020, 02:40 PM   #2
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Old 03-31-2020, 04:00 PM   #3
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I spoke with someone in service yesterday. she said they were working from home. she sent me some documentation but said that she doesnt have access to some of the company servers.
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Old 03-31-2020, 04:08 PM   #4
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I tried to order a some things March 23rd and was told it was all shut down until mid April and will be reviewed at that time about reopening.
Everyone stay safe
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Old 03-31-2020, 04:37 PM   #5
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Ordered parts from my local dealer (160 miles away) to be drop shipped to our house last Thursday, 26 March. Parts arrived today from Newmar Parts!
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Old 03-31-2020, 06:54 PM   #6
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I called the factory phone number and ordered touch-up paint from the factory parts department on 3/26. As someone else said, the fellow who took the order was working from home. I have not received the shipment but my credit card was charged.
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Old 03-31-2020, 08:12 PM   #7
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Ordered parts today via phone. Newmar parts representative was working from home. Indicated the parts would ship in the next day or so. I ask about production and he said production was shut down.
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Old 03-31-2020, 08:36 PM   #8
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T We knew service and production were closed but wasn't sure about the parts department. Looks like 2020 will go down as the time we had to make big changes in almost every aspect of our life.
Newmar Man
I don't think anyone has reported that service is shut down. Production is shut down. I don't think we need more drama with more fake news.
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Old 03-31-2020, 09:14 PM   #9
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I don't think anyone has reported that service is shut down. Production is shut down. I don't think we need more drama with more fake news.
One thing I know for sure, both parts and service are currently closed. They will be open tomorrow morning, but plan on closing again tomorrow afternoon.

This is fairly consistent with their weekday practices.


:-)
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Old 04-01-2020, 05:53 AM   #10
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One thing I know for sure, both parts and service are currently closed. They will be open tomorrow morning, but plan on closing again tomorrow afternoon.

This is fairly consistent with their weekday practices.
:-)
Butttt...... we do need humor
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Old 04-01-2020, 07:32 AM   #11
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Currently at CN. Service has been, is now and will remain open. The parts folks I see are here working. Without parts working Service would be shut down.
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Old 04-01-2020, 07:45 AM   #12
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Butttt...... we do need humor
It's the only way I can survive this stay at home mandate.

My wife has a permanent palm implant in her forward due to by y humor
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Old 04-01-2020, 08:17 AM   #13
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Currently at CN. Service has been, is now and will remain open. The parts folks I see are here working. Without parts working Service would be shut down.


What is CN ?
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Old 04-01-2020, 10:12 AM   #14
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What is CN ?
In this forum it means "Camp Newmar", the campground outside of service area for those getting service work done.
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