Hi fellow RV'rs,
As Brooks hasn't been on the forum for quite some time I thought it would help to jump in here for him and update folks on where he is and what he's doing.
First, I would like to thank everyone, both on this and the Hoots threads, for their kind comments. Many of you know that Brooks is my son and I want you to know that am really proud of the work he has been doing to help many of us with the repair and maintenance issues common to our motor home ownership.
Brooks had the greatest of intentions when he first posted this thread, he was highly energized after returning home from Newmar Technical school and I was really hoping for ongoing training for us all. He quickly realized that what he was embarking on was going to be a tad bit more difficult than he first envisioned. Like most RV repair shops these days, his boss at Texas RV was keeping him working long hours 6 days a week. He was just exhausted at the end of the day and had a difficult time putting together the information he hoped he could post. Additionally, it seems that presenting technical material is not much different than posting about politics or religion.
There always seems to be opinionated folks out there who want to challenge just about anything you post. This was a quick and valuable lesson and Brooks learned after only a few threads that this task could very well be a losing battle. It doesn't take many argumentative folks to spoil it for the group.
Brooks decided in July that he wanted to venture out in his own mobile business. He sees a huge need for service people who are really focused on providing a quality service that I'm sure most of us will agree is difficult to find today. We all know the drill, when the coach needs work you call your dealership or the local shops and the answer is usually, we don't have anything for the next 4 weeks, or 6 or perhaps even 8. They get the coach and then it sits while they get parts or do whatever it is they do. Perhaps when you get it back after several weeks things weren't even repaired correctly.
(that couldn't happen, could it?)
So we set out to purchase Brooks the right truck, tools, inventory, equipment we thought he would need to have a shot at success. I spoke with Deek and FLSteve and they thought it could be a real bonus for the Hoots gang to have someone there at the event to perform repairs and upgrades so we made plans to have Brooks make the trek north to Traverse City to join the Hoots III event.
What an amazing week that was for Brooks, the perfect environment for him to "cut his teeth". We booked about 50% of his time ahead of the event knowing that there would be things develop as people made the trip and others might realize after seeing Brooks in action that they should have some work done. Well, he was a busy guy and filled his schedule and then some. Like all the rest of us at the event, he made many new friends and got to understand what I love most about this crazy motor home lifestyle. A special thanks to all the Hoots for making Brooks so welcome and for all the support, it was such a great experience for him and I know he's looking forward to seeing you all again next year.
Brooks took an extended road trip on his way home from Michigan and visited Newmar and many suppliers in the Nappanee/Elkhart area as well as others to the west like HWH, TriMark, Summit and MCD to name a few. He is now fully engaged in this new venture and working diligently to exceed his customers expectations. Deek shared a story on the Hoots thread about a recent service experience and Brooks hopes to provide that kind of service to all his customers on a consistent basis.
I don't want this to sound like a marketing plug because it isn't meant to be. Many have asked about Brooks and wondered what happened on this thread and I thought I should respond and let you know he's doing well and he's incredibly excited about this new opportunity. It's great to see him finally find that passion in life he has been searching for these past few years. He truly loves what he is doing and it shows in the work he is doing. What is it they say, "if you love what you do you'll never work a day in your life"? He's found that place.
The name of his business is Motorcoach Mobile Care LLC, he doesn't have a website nor will he have one in the future. He is working closely with Newmar and currently speaking with another manufacturer about doing their work. He wants to stay small, develop long term relationships with his customers and add to his business with referrals. He wants to take it slow and do it right.
So, that's what he is up to these days and thanks again to all of you who have been so supportive.
Oh, BTW fellow Hoots. Brooks is still working on the arial video from Hoots III, as soon as it's done he will post a link so you can all download it. It's a huge undertaking but he's making progress, I'm sure it will be worth the wait!
CONTACT FOR BROOKS W