Community Forums

CWSWine · 03-14-2023, 12:23 PM

Our Newmar came with a Splendide washer and leaked probably 4 or 5 oz of water during a wash cycle. We call the mobile tech and he said they were not repairable and you just have to replace them. He sent us to Campworld to buy it and we found 200.00 bucks cheaper than Lazy Days and really got upset that we didn't buy it from Campworld. We haven't bought the one from Lazy Days Yet.

Do any have any suggest what is wrong or troubleshooting that we can do to try to save the current unit instead of spending money to buy a new one?

tomato · 03-14-2023, 12:44 PM

Quote:

Originally Posted by CWSWine

Our Newmar came with a Splendide washer and leaked probably 4 or 5 oz of water during a wash cycle. We call the mobile tech and he said they were not repairable and you just have to replace them. He sent us to Campworld to buy it and we found 200.00 bucks cheaper than Lazy Days and really got upset that we didn't buy it from Campworld. We haven't bought the one from Lazy Days Yet.

Do any have any suggest what is wrong or troubleshooting that we can do to try to save the current unit instead of spending money to buy a new one?

Where is it leaking from? The door seal? If so, I would make sure it is adjusted properly (closing tightly) and then clean and put a little Vaseline or grease on the rubber seal.

CWSWine · 03-14-2023, 01:04 PM

Quote:

Originally Posted by tomato

Where is it leaking from? The door seal? If so, I would make sure it is adjusted properly (closing tightly) and then clean and put a little Vaseline or grease on the rubber seal.

It's hard to tell but I don't think it is from the door seal at least there isn't any water on the front of the washer. My guess and just guess is coming from under the washer.

I looked at taking the dryer out but seems to connect somehow to the washer anyone knows how they are connected together?

tomato · 03-14-2023, 01:27 PM

Quote:

Originally Posted by CWSWine

It's hard to tell but I don't think it is from the door seal at least there isn't any water on the front of the washer. My guess and just guess is coming from under the washer.

I looked at taking the dryer out but seems to connect somehow to the washer anyone knows how they are connected together?

I would check the screen filter in the front...

Mr. T · 03-14-2023, 02:05 PM

It sounds like the leak is not that bad, (at least for now anyway) so if you have time order yourself an endoscope. I purchased this one, (currently not available but there's many different ones) and use it for all kinds of things.

https://www.amazon.com/gp/product/B0...?ie=UTF8&psc=1

Dutch Star Don · 03-14-2023, 02:31 PM

I would try and locate the leak as best you can while it's in place. If you decide that it's too annoying and can't find the leak, pull it out, connect it to water and power in your garage and then look for the leak, if it's not repairable then order the new one.

CWSWine · 03-14-2023, 02:38 PM

Quote:

Originally Posted by tomato

I would check the screen filter in the front...

We pulled that piece out and there was no filter.

TandW · 03-14-2023, 02:44 PM

Isn't there a lint trap or something under the front that needs to be checked on? I think they are supposed to be washed out by drain water, but something about them leaks if they need to be checked.

CWSWine · 03-15-2023, 09:12 AM

This is what my filter looks like. Is there supposed to be a screen or something because this thing won't filter anything?

ThunderRidge · 03-16-2023, 05:48 AM

Quote:

Originally Posted by CWSWine

This is what my filter looks like. Is there supposed to be a screen or something because this thing won't filter anything?

It is not a lint filter, and there’s no screen. I believe they call it a coin trap.

Dutchstar411 · 03-16-2023, 06:56 AM

Quote:

Originally Posted by CWSWine

It's hard to tell but I don't think it is from the door seal at least there isn't any water on the front of the washer. My guess and just guess is coming from under the washer.

I looked at taking the dryer out but seems to connect somehow to the washer anyone knows how they are connected together?

Unscrew the four foot holder bolts at the bottom of the washer and remove the hold down. Pull both the washer and dryer out from their closet, (should have mentioned you need to remove both doors, hinges and door catches first,) just enough to get to the plates used to hold both the washer and dryer together. Four sheet metal screws in each plate. After removing the power plugs, you can pull out the dryer, it's not that heavy. Only the duct will still be attached to the dryer. Once removed you can start to remove the top of the washer off to look inside or with someone's help, remove the entire washer too, once the hot and cold water hoses are removed.

Your drain hose could be the problem as well, not deep enough in the drain pipe or possibly cracked. If the washer is out, you can find the leaky part or hose and just replace them.

twojayhawks · 03-16-2023, 07:18 AM

I struggle with the tech's diagnosis that it's not repairable & you just have to replace the whole unit.

Dutchstar411 · 03-16-2023, 07:25 AM

Quote:

Originally Posted by twojayhawks

I struggle with the tech's diagnosis that it's not repairable & you just have to replace the whole unit.

Ditto...

Below is a Parts Manual for Splendide Washers. OP can click on the model and get an exploded view of the washer with part numbers.

Parts Manual T.O.C.

NCC-1701A · 03-16-2023, 11:47 AM

http://www.splendide.com/

Right on the homepage it gives contact info for service and shows a diagram of the brackets that attach the washer/dryer. Also links for manuals, etc. Might be a good place to start.

According to their website:

"We maintain over 400 qualified service centers throughout the U.S. and Canada."

If they were not repairable I doubt they'd have hundreds of service centers. :-)