Community Forums

FNV · 08-16-2020, 10:39 PM

In our 2018 DutchStar 4002. Started a load of wash and then lost power to washer, dryer, cook top and both AC's and one of the GFI in the half bath. Everything else works. All breakers have been checked and are OK. Ran an extension cord to finish the load. Any ideas where there may be a switch I am not seeing?

THenne1713 · 08-16-2020, 10:49 PM

SOUNDS LIKE 50a service, so CHECK THE OTHER BREAKER on CG pole, and/ or the SHORELINE PLUG/ RECEPTACLE, and/or RESET both 50s in the RV. If shoreline Breaker NOT tripped, suspect you smoked a plug?

FNV · 08-16-2020, 10:58 PM

Power control system over drivers seat reads 50 Amp Service.

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ptw · 08-17-2020, 07:10 AM

First I would check to be sure there isn't a breaker tripped in the panel in the coach.

Next on the monitor panel, press the arrow down and look at the load status display. Power management is an option on the Dutch Star. It will shut down loads when the demand is too high including air conditioning and hot water heat. It should say "On" after each of the items if you have that option. It also should say battery charger and inverter "Normal".

If everything is OK, try turning off power at the pedestal and the salesman switch to see if you can reset something.

Beach Livin · 08-17-2020, 11:52 AM

We had a problem with the Precision Circuit EMS.

Did you check for breakers off in the main panel.

Often they use 2 breakers to power the device. If one is off, it does work correctly. Turned out the block heater breaker was off. (Thanks "Twinboat").

Here is link to the thread https://www.irv2.com/forums/f103/pre...em-471406.html.

FNV · 08-17-2020, 07:56 PM

Thanks all, problem solved.
Turns out there is a GFI underneath the electric cook top. Once I was able to locate and reset, everything powered on.

flyboy013 · 08-17-2020, 08:34 PM

Resetting the GFCI fixed the lack of power to the washer, dryer, and AC units? It would seem that each of these are on a different circuit and wouldn’t be affected by the cooktop GFCI. Was there another issue too?

FNV · 08-17-2020, 09:41 PM

I agree, not logical, but that was all.

tommar · 08-18-2020, 04:10 PM

There's something else going on... GFCI should not affect high draw items like the AC and washer unit.

SteveR · 08-28-2020, 12:03 PM

We had a similar power problem with very little Amps but 120 volts on both legs of the 50A circuits. I looked at everything and eventually resent the inverter. Problem went away---full Amps on both legs.