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Old 04-10-2017, 04:38 PM   #1
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Our FPU Experience

Our first day of FPU is in the book. We were directed to a building across town about 2 miles from the main factory. Walked into this cavernous building and our new coach was front and center. Our technician (Gary)met us promptly @ 7:30 and the fun began. Spent all day going over systems, completing about 85% of them. Of course we had plenty of questions and Gary either had the answers or was able to get them. Had an issue with the inverter/charger which took several hours to resolve. Need to watch for recurrences the rest of the week. We have some paint and some woodwork blemishes, a couple of "fish eyes" in paint and scratches on the wood interior.

We are going to have a few additional things (surge protector, shelves, closet rods, and wiring) done this week and probably next Monday as Newmar is closed on Friday for Easter. This will give us all weekend to test systems and become familiar with their operations before leaving.

The coach is still inside so limited pictures to share. Probably will drive it Wednesday and hopefully take some better pictures. Looking forward to tomorrow and more adventures.
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Old 04-10-2017, 06:21 PM   #2
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Congratulations on the new coach! It looks fantastic
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Old 04-10-2017, 08:31 PM   #3
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Beautiful, I can see your smile all the way in Calif!
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Old 04-10-2017, 08:34 PM   #4
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Quote:
Originally Posted by ewlee View Post
Our first day of FPU is in the book. We were directed to a building across town about 2 miles from the main factory. Walked into this cavernous building and our new coach was front and center. Our technician (Gary)met us promptly @ 7:30 and the fun began. Spent all day going over systems, completing about 85% of them. Of course we had plenty of questions and Gary either had the answers or was able to get them. Had an issue with the inverter/charger which took several hours to resolve. Need to watch for recurrences the rest of the week. We have some paint and some woodwork blemishes, a couple of "fish eyes" in paint and scratches on the wood interior.

We are going to have a few additional things (surge protector, shelves, closet rods, and wiring) done this week and probably next Monday as Newmar is closed on Friday for Easter. This will give us all weekend to test systems and become familiar with their operations before leaving.
The coach is still inside so limited pictures to share. Probably will drive it Wednesday and hopefully take some better pictures. Looking forward to tomorrow and more adventures.
Do they still have the red carpet?
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Old 04-10-2017, 09:02 PM   #5
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Congratulations on your new London Aire. It looks beautiful. Will be waiting for additional pictures once you get it out.

Best of luck with the rest of the delivery.

Happy Traills!!!
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Old 04-11-2017, 03:42 AM   #6
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Congrats on your new coach!! Looks beautiful. The 2nd pic sure shows the FWS in action.
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Old 04-11-2017, 07:46 AM   #7
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Congrats on the new coach! We'll be back in building 42 on the anniversary of our FPU for warranty work next month. Nice people, just wish I didn't have to spend so much time with them.
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Old 04-11-2017, 09:44 AM   #8
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Congratulations on your new London Aire. I looks great. Did you have any custom work done, or did you just selected options listed for the London Aire? My wife prefers the King Aire bedroom dresser/shirt closet designed and was wondering if that you available to you in the London Aire.
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Old 04-11-2017, 10:40 AM   #9
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Congratulations on your new coach & welcome to the Newmar family! It is absolutely beautiful!

Ask some of the techs in the building if the know 'Brother Darryl'?

Happy Trails
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Old 04-11-2017, 02:36 PM   #10
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We asked about getting the King Aire bedroom in our LA and we're told no. Remember, that plan has no escape window on the driver's side so one is installed at the head of the bed, behind sliding panels. Apparently the escape window is still required by law, in spite of the big door in the bathroom.
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Old 04-11-2017, 02:43 PM   #11
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Day two completed, 0600 - 1430 day, real early for retired folks but glad to be going through the FPU process. Started getting some of our minor issues corrected. Both dish receivers connected, chair table removed in a manor that allows us to reinstall if needed, Reviewed procedures for emergency slide stowing, operated the Rand McNally navi, had a few more add-ons completed, and marked some more paint issues. The paint shop say most are just buff or clay bar to correct, except three small nick/scratch areas require a revisit to paint shop which we head there tomorrow after our test drive. The folks are super nice. When I mark something for fixing, no push back or balking, just get her done. Will be staying over the weekend because they are closed Friday, which gives us three days to check systems and get familiar with things. This weekend will be full of Dish network, Sirius radio, floor heat, climate control, and Silverleaf. Will fuel coach and weigh on Monday as well as a trip on top of coach prior to leaving on Tuesday. This is an awesome experience.
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Old 04-11-2017, 02:51 PM   #12
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Quote:
Originally Posted by James Fulton View Post
Congratulations on your new London Aire. I looks great. Did you have any custom work done, or did you just selected options listed for the London Aire? My wife prefers the King Aire bedroom dresser/shirt closet designed and was wondering if that you available to you in the London Aire.
We had 31 specials in addition to options but the King Air bedroom dresser not one we asked about. In the bedroom we got the Essex Window over the bed minus the doors and added outlets. However once we got here we decided to extend the double clothes rod across pretty much the entire closet greatly increasing our hanging space for a nominal fee.

One of our criticisms about the specials is if you ask for something they might tell you no, but they don't say but you could do this instead. On one of our specials they said no, our dealer asked for it in a different location and we got a yes. Overall though our whole experience with Newmar has been wonderful!
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Old 04-11-2017, 06:16 PM   #13
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Well, that is one fine looking rig! A head turner for sure.

Your coach is inside I see. Do you stay in in overnight and they bring it back in the building in the am or do you still have a room at Amish Acres?

I am sorry to hear that you are leaving Tuesday. We arrive late that night to watch our build starting Wed. so will just miss you.

6 am start time. Good grief.

Lynn
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Old 04-11-2017, 07:09 PM   #14
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Well, that is one fine looking rig! A head turner for sure.

Your coach is inside I see. Do you stay in in overnight and they bring it back in the building in the am or do you still have a room at Amish Acres?

I am sorry to hear that you are leaving Tuesday. We arrive late that night to watch our build starting Wed. so will just miss you.

6 am start time. Good grief.

Lynn
Lynn,
You can stay in the coach at night and they will either bring it back and forth or there is one hookup right outside the area we were in. I think DS could be in one of 2 places, we are two miles across town, some DS done there too, but also another location. They actually encourage you to stay in the coach. You need to sign the papers before staying in it. We elected to not stay in the coach yet to maximize technician work time. Yes we are staying at the Inn at Amish Acres but learned today that Newmar recommends a place in Syracuse, IN but the trade off is 30 min away. We can go back at lunch and check on our dog with the less than desirable but very close Inn. The coach is going to paint tomorrow and will remain there overnight so we wouldn't be in it anyway. Because our FPU falls over Good Friday we will have the opportunity to stay in it over the weekend and check things out. We weren't informed of that until we got here, but it's worked out okay. If our schedule slips and we are here longer, we will let you know! It's a great experience and we highly recommend it!
Cindy
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