Hi David D.,
There is no concrete answer to your question. Get your documentation on the prior problem and repairs. Be ready to send pictures. After contacting Newmar CS, most likely, you'll need to send your story with facts and pictures to Newmar. If the answer is not what you like, climb the chain of managers to see if compassion is possible. Lower level employees usually are not allowed to do anything but follow a strict set of procedures.
__________________
Gary
2005 Newmar KSDP 3910 + GMC ENVOY XUV 37K lbs Moving Down The Road
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