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Old 10-07-2021, 11:54 AM   #29
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Quote:
Originally Posted by azpete View Post
Please call me, I can help.
602 549 3638.
Paul maddox
I work for hwh corp full time.
I do not solicit part sales on this forum.
Update.
Hi Paul,
Thank you again for talking with me. I believe I found the issue. On the continuous solenoid, the main chassis lug broke off and that’s why I was having intermittent problems.

I ordered a new one and hopefully it arrives early next week.

Thank you again for talking with me as this speaks volumes for you and HWH.
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Old 10-12-2021, 08:00 PM   #30
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Quote:
Originally Posted by Winemaker2 View Post
I replaced a shuttle valve once and it was EZ - PZ.
Be sure to clean around the existing valve before removing it as you don't want to get any dirt in the system.
Unscrew the old - install & tighten the new one and you are done.
Cycle the jacks a few times to ensure any air is bled from the system.
its a good time to check hydraulic fluid level, with jacks (& slide if hydraulic) retracted and top off if necessary.
The HWH website has a description of Old & New style springs... if old style and you have any retract issues in the future replacing the springs is worth considering - they are not very expensive nor hard to replace (w a few tips / tricks available here on iRV2)
Be careful on checking the hydraulic fluid as described above and it the manual.
I have a 2018 3343 and did as described to check the fluid level as above.
When everything was done and I put the jacks down I had a mess on my pavers 😬
When I contacted HWH and they called back a week later I was told that the procedure in the manual was wrong for my coach. “ Do you have a slide out that goes up or down at the end”?
Well yes I do…then I was told to put the jacks up when checking the fluid 😳
Just thought I’d mention it…tough to clean up hydraulic oil from pavers 🥴
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Old 10-12-2021, 08:36 PM   #31
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Be careful on checking the hydraulic fluid as described above and it the manual.
I have a 2018 3343 and did as described to check the fluid level as above.
When everything was done and I put the jacks down I had a mess on my pavers 😬
When I contacted HWH and they called back a week later I was told that the procedure in the manual was wrong for my coach. “ Do you have a slide out that goes up or down at the end”?
Well yes I do…then I was told to put the jacks up when checking the fluid 😳
Just thought I’d mention it…tough to clean up hydraulic oil from pavers 🥴
Thank you
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Old 10-12-2021, 08:40 PM   #32
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Problem solved

Thanks to Paul and all that responded. I have replaced the "continuous solenoid" and the jacks are working as they should.

Thanks again
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Lenny and Shawna 2015 Newmar Dutchstar 4366 43' Tag 450 Cummins, Freightliner Custom Chassis Towing a 2016 Ram 2500 4x4 Diesel 8 ft bed with Blue OX. 2014 Harley Ultra Limited with 3 Beagle Hounds
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Old 10-13-2021, 04:22 AM   #33
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Quote:
Originally Posted by timekeeper View Post
Be careful on checking the hydraulic fluid as described above and it the manual.
I have a 2018 3343 and did as described to check the fluid level as above.
When everything was done and I put the jacks down I had a mess on my pavers 😬
When I contacted HWH and they called back a week later I was told that the procedure in the manual was wrong for my coach. “ Do you have a slide out that goes up or down at the end”?
Well yes I do…then I was told to put the jacks down when checking the fluid 😳
Just thought I’d mention it…tough to clean up hydraulic oil from pavers 🥴
Correction: was told to check with jacks down NOT up.
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Old 10-13-2021, 09:46 AM   #34
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Originally Posted by azpete View Post
a blown fuse is a symptom of a problem. replacing he fuse wont solve the problem.
check the blue fuses at the top of the box. likely, one of then is blown. the solenoids ground thru each other. do an ohms check on the solenoids. you will probably find one or both rear solenoids shorted.
when you get that sorted out, check the rear jacks to make sure they are retracting all the way.
this is the root cause of burned or shorted solenoids. the control box holds the solenoids open till the jack is fully retracted. if it doesnt retract, the control box keeps trying. thats what burns out the solenoid.

Azpete

There seems to be some confusion in this thread on the proper method to check the hydraulic fluid level in the reservoir with a coach that has hydraulic jacks and hydraulic slide. Could you please comment on the proper procedure? Thanks for your help on this forum.
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Old 10-13-2021, 10:19 AM   #35
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ok, here it is. jacks must be retracted ,always, to check fluid.
rooms with above floor mechanisms must be extended. every time you check fluid.
rooms with below floor mechanisms, must be retracted every time fluid is checked.
now, i know some bedroom slides have a single cylinder that goes against this order of checking fluid, but to be honest, the small amount of fluid needed by this one cylinder wont make a lot of difference.
fluid level is not super critical in hwh systems. if your fluid is within3/4 to one inch from the top of the tank, even with all above floor rooms retracted instead extended ,the fluid level wont change that much.
heres the thing, if you do not have an external leak, dont make a big point of checking hwh fluid every month. in the spring, check it after running the system a couple of times.
if its good, leave it alone for the season.
fluid doesnt wear out, it doesnt overheat and evaporate, it doesnt just get low. so dont be obsessing about it.
i understand that the tank has a dipstick for a reason, but my comments are from my experience with hwh products since 1973.

if any need help. please feel free to call me at 602 549 3638.
leave a message. i dont call back on hangups. i will call back asap.
paul maddox
i work full time for hwh corp. i am a field sales, and service rep. i do not solicit part sales, and i dont do service work except by assignment from hwh.
i am full of free advice, some of it worth every penny you paid for. but if i dont know, i know who to ask.
parts are getting in short supply, and difficult to find. workers are even scarcer than parts. not every man at the factory can handle repair calls. it takes a lot of experience and a people personality to answer calls. and a lot of patience just to listen to all the war stories about the problem. a person being upset over a problem is understandable, and often i get more insight about the problem listening to those than going over what has been checked and what hasnt.

so give the guys at hwh factory a break. they work long and hard to handle the larger than ever volume of owners trying to do their own repairs.
i am trying to take some of that load off them.i get paid 40 hrs a week, but my phone is always on, 24/7. its never turned off.
if its an emergency, tell me, so i know to call back as soon as possible.
if it can wait till a weekday, or saturday, i will call back.

sundays are for church, but if needed, i will return your call.
please call me, i can help.
again, 602 549 3638 sorry to be so wordy in my reply.
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