RV Trip Planning Discussions

Go Back   iRV2 Forums > THE OWNER'S CORNER FORUMS > Newmar Owner's Forum
Click Here to Login
Join iRV2 Today

Mission Statement: Supporting thoughtful exchange of knowledge, values and experience among RV enthusiasts.
Reply
  This discussion is proudly sponsored by:
Please support our sponsors and let them know you heard about their products on iRV2
 
Thread Tools Search this Thread Display Modes
 
Old 08-10-2019, 07:49 AM   #1
Senior Member
 
Join Date: May 2015
Location: Southern CA
Posts: 99
Recommendations for Freightliner service in SoCal

I am getting close to scheduling my first service. I found out the service center in San Diego does not take appointments - only first come first served. So you may have to leave your coach at the service center for several days. Are they all that way, or do any in the nearby areas take appointments? I appreciate you comments on quality too!
__________________

bluefin is offline   Reply With Quote
Join the #1 RV Forum Today - It's Totally Free!

iRV2.com RV Community - Are you about to start a new improvement on your RV or need some help with some maintenance? Do you need advice on what products to buy? Or maybe you can give others some advice? No matter where you fit in you'll find that iRV2 is a great community to join. Best of all it's totally FREE!

You are currently viewing our boards as a guest so you have limited access to our community. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with other RV owners, see fewer ads, upload photographs, create an RV blog, send private messages and so much, much more!

Old 08-10-2019, 11:20 AM   #2
"Formerly Diplomat Don"
 
Dutch Star Don's Avatar
 
Newmar Owners Club
Join Date: Apr 2005
Location: Moorpark, Ca.
Posts: 14,929
"bluefin".....My dealer is in Ventura and does the same thing. I try and find what is typically their least busy day, which is usually a Wednesday (caught up with the weekend work). I refuse to leave my coach overnight, so I pack my lunch, reading materials and laptop. I show up at 7:00 am and tell them I'll be in their waiting room. So far, that has worked.

Last year I had a recall that needed to be done. They have a girl that works the service desk that once time told me.....just bring it back tomorrow. I asked what it took for her to drive to work in the morning. She said she hops in her car and it takes her about 15 minutes to get to the facility.

I then explained to her what it takes to get a 40' RV out of storage and to a repair shop. After that, she had a different appreciation for bringing in a coach.

I'm envious when I hear about the service at places like Gaffney, but at my dealer they're bread and butter is truck repair. Motor home owners become second class citizens. This is something that needs to be addressed by Freightliner.
__________________

__________________
Don & Mary
2019 Newmar Dutch Star 4018
2016 GMC Canyon 4WD Crew Cab
Dutch Star Don is offline   Reply With Quote
Old 08-10-2019, 12:22 PM   #3
Senior Member
 
RUFINIT's Avatar
 
Join Date: Feb 2001
Location: Seattle, WA
Posts: 469
Quote:
Originally Posted by bluefin View Post
I am getting close to scheduling my first service. I found out the service center in San Diego does not take appointments - only first come first served. So you may have to leave your coach at the service center for several days. Are they all that way, or do any in the nearby areas take appointments? I appreciate you comments on quality too!
My friend in So Cal takes his coach to Rincon Truck Center in San Clemente. He has been going there for years and thinks they are great. They do take appointments.

Might want to give them a call.
__________________
Joe in Seattle; winter at Motorcoach CC, Indio, CA
2015 Essex 4503
2019 Lincoln Nautilus toad
RUFINIT is offline   Reply With Quote
Old 08-10-2019, 12:35 PM   #4
Senior Member
 
Join Date: Feb 2015
Posts: 1,548
To much help for you but the location in Phoenix does take appointments. You show up the night before, plug in, and spend the night. In the morning they come get your rig and you spend the day in their lounge on your laptop.
__________________
2015 Itasca Ellipse 42QD
2017 Jeep Wrangler Rubicon Hard Rock
2011 Harley Davidson CVO Street Glide
TXTiger is offline   Reply With Quote
Old 08-10-2019, 12:38 PM   #5
Senior Member


 
Join Date: Feb 2019
Location: So Cal Mountains
Posts: 327
For SoCal Freightliner, I go to TransWest in Colton and for Cummins, the Cummins center in Bloomington. Both take appointments, do great work, are clean, professional, curteous, good communicators and complete the work on time and budget.
__________________
2018 Thor Palazzo 33.2
HaRVey 74.5 is offline   Reply With Quote
Old 08-10-2019, 01:34 PM   #6
Senior Member
 
Join Date: Sep 2016
Posts: 234
Norcal

If you are willing to take a trip north, Sacramento freightliner has a separate RV division in the same complex where they donít treat you like a second class citizen. Lawrence cowan runs the shop and he is a straight shooter and knows his stuff. They make appointments and he will try to get you in and out same day unless they find something that requires special parts.

Just another option as I have been to a couple of Freightliner places in California where I did not have a good experience.
sheridany is offline   Reply With Quote
Old 08-10-2019, 01:44 PM   #7
Senior Member
 
vsheetz's Avatar


 
Fleetwood Owners Club
Ford Super Duty Owner
Join Date: Jun 2012
Location: SoCal
Posts: 14,592
Colton Truck Terminal in Colton.
Redlands Truck and RV in Redlands.

Both actually work by appointments. Redlands also has their own adjacent campground, free for your use when having work done there.

I use a mobile guy for annual service. He works out of Yuma - travels to quartzite and other nearby areas. We usually meet up with him at our dry camping spot near qusrtzite each January.
__________________
Vince and Susan
2011 Tiffin Phaeton 40QTH (Cummins ISC/Freightliner)
Flat towing a modified 2005 Jeep (Rubicon Wrangler)
Previously a 2002 Fleetwood Pace Arrow 37A and a 1995 Safari Trek 2830.
vsheetz is offline   Reply With Quote
Old 08-11-2019, 10:28 AM   #8
Senior Member
 
Join Date: May 2015
Location: Southern CA
Posts: 99
Great suggestions! I think I would rather travel than leave my rig sitting in a truck lot for several days.
__________________

bluefin is offline   Reply With Quote
Reply

Tags
freightliner, service



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
FWS slide service in SoCal or Arizona? DavidP Newmar Owner's Forum 17 05-19-2017 04:16 PM
Service center recommendations SoCal BethT Winnebago Industries Owner's Forum 3 07-07-2015 02:12 PM
Socal service center SPShull Monaco Owner's Forum 4 08-26-2013 09:41 AM
Service and Tire Recommendations Needed Now -- RV is at Service Center RMChad Class A Motorhome Discussions 16 05-02-2013 07:06 AM
Freightliner CCC Offers New Parts & Service Discount Program at its Service Center DriVer RV Industry Press 0 01-19-2010 08:42 PM

» Featured Campgrounds

Reviews provided by


All times are GMT -6. The time now is 09:13 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
×