If it is screwed on too tight, it won't pop up. Use your finger tips to unscrew it until it comes off, then press the plastic screw down. It will pop up and you can replace the stopper, just not as tightly on the screw.
I've done this on both rear bath sinks and have no problems since.
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Jim & Barb
2015 Dutch Star 4369
2012 Honda CR-V
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