Chris Manes, Service Advisor, November, 2017
2004 MADP, 400ISL
I had a small engine oil leak. It did not loose a bunch of oil continuously but I was tired of it leaking. I made an appointment and got in on my appointment day for diagnosis. It was repaired the next day and I picked-up the unit the next morning. All communication was excellent and work and pricing was as promised. A very nice and clean repair facility compared to the KC Freightliner - Olathe, KS, where I took the rig for annual service in August. So....I'm taking the rig to CCC in August for its next annual service.
I also had an unexpected leveling jack repair in Nappanee last September. We had just stopped-by for the factory tour on our way to Michigan. It was the week before the rally in Sedalia, MO, and techs/service department were readying for the event. They got me diagnosed, fixed and on my way the next day only missing one day we had planned in Michigan. Great service for an emergency repair!