I have also had very good service experiences with North Trails. We have owned two Newmars and bought them both from another Florida Newmar dealer. I have used both North Trail and the original dealer in Orlando for service, upgrades and warranty. North Trail is closer to our Lauderdale home.
We have brought our Coaches there 5 or 6 times over the years. My service writer, Shawn, has always done an excellent job with communications and being mindful of my realistic deadlines. I have balanced my work orders between warranty and billable service/upgrades. I believe spending a fair bit of money in their Service department is only fair since we did not buy the Coaches from them. Tyrone bands, 6,000 mile services (they are a Freightliner Service Center and can handle FL recalls and warranty items), generator service. They also do alignments and corner weighing (including adjusting tire pressures and reprogramming Valor system).
2022 Dutch Star 4369 FL Towing 2022 GMC Sierra 1500
Chris & Lee, Finnegan & Kirby (Double Doodled)
2020 Kountry Star 3709 towing Equinox.