Slide/High Point NC/Help Needed
Good Day! We just purchased a 2008 Newmar Ventana 3933 from a private seller about 10 days ago. Everything worked during our pre sale inspection. However, on our first night out we were unable to actuate the drivers side slide room. The in cabin switch would activate the motor which would whirr/grind for 3-4 seconds before timing out. After some careful reading, I switched the slide controllers and there was no change, the motor whirred and then "timed out" or "amped out". Additionally, I discovered that the main battery positive battery cable which supplies power to the inverter/converter was detached. While we had battery power, in hindsight, I'm thinking that 12.4 volts wasn't enough to operate the slide. The other 3 slides actuated normally.
So, a service tech was called, he fixed the battery cable problem by crimping the wire. The batteries took a charge while hooked to shore power in the campground. He continued by working on the slide room. He switched controllers which a spare that he had aboard his van. The results were the same. So he declared that the slide motor was the culprit. Ordered a motor from Newmar Corp and and a controller. Arrived yesterday and began to attempt to change the slide room motor, he was unable to get the torque-bolts to loosen and after about 3 hours declared that he couldn't change the motor here at the campground and that we have to travel about 50 miles to his friends shop where there would be more help and larger tools. The unit is presently dissembled.
My questions are... 1. Do you think we just experienced a low voltage/amperage situation that resulted in a faulty slide or finicky slide controller?
2. As this tech has already charged us nearly $500, (mostly labor and drive time) do I stay on this path and move the coach to the shop? Or find another tech?
3. We're in Greensboro/High Point NC, any recommendations for help would be appreciated.