Community Forums

katwitch · 06-08-2023, 11:39 AM

I'm in the Nashville, TN area and would like recommendations on a good service center for Spartan. The corporate HQ is booked until the fall and my local authorized center is 2 months out. Does anyone have any recommendations? I currently have a fan drive motor issue. Assuming I can get Cummins to do the work on the current issue (they're griping) I figure I need to start planning for the next one.

tnedator · 06-08-2023, 01:04 PM

I've not used them for chassis work yet other than some bolt tightening for a Spartan recall/campaign, and they aren't cheap, but NIRV does some chassis work themselves, and what they can't do themselves, they get Cummins to come to the NIRV Nashville facility to do.

katwitch · 06-08-2023, 01:17 PM

Quote:

Originally Posted by tnedator

I've not used them for chassis work yet other than some bolt tightening for a Spartan recall/campaign, and they aren't cheap, but NIRV does some chassis work themselves, and what they can't do themselves, they get Cummins to come to the NIRV Nashville facility to do.

NIRV will absolutely NOT touch anything over 10years old. I've dealt with them plenty. They refused me service on this coach due to age. Don't get me started on the "disposable" mindset at that place. They expect everyone to drop a half million on a new coach every few years.

USMCRET · 06-08-2023, 01:51 PM

Call a Freightliner shop.

tnedator · 06-08-2023, 02:18 PM

Quote:

Originally Posted by katwitch

NIRV will absolutely NOT touch anything over 10years old. I've dealt with them plenty. They refused me service on this coach due to age. Don't get me started on the "disposable" mindset at that place. They expect everyone to drop a half million on a new coach every few years.

You don't have any coach information in your signature, so you are asking for advice without giving any information about your coach other than it has a Spartan chassis.

katwitch · 06-08-2023, 04:27 PM

Quote:

Originally Posted by tnedator

You don't have any coach information in your signature, so you are asking for advice without giving any information about your coach other than it has a Spartan chassis.

Thanks for pointing that out. I tried to turn it on but apparently missed something.

2008 All Star Diesel mid-engine on a Spartan chassis.

katwitch · 06-08-2023, 04:30 PM

Quote:

Originally Posted by USMCRET

Call a Freightliner shop.

Freightliner can work on Spartan?

twogypsies · 06-08-2023, 05:19 PM

There's a Cummins Coach Care in Nashville.

https://www.cummins.com/sales-and-se...equest-a-quote

katwitch · 06-08-2023, 05:38 PM

Quote:

Originally Posted by twogypsies

There's a Cummins Coach Care in Nashville.

https://www.cummins.com/sales-and-se...equest-a-quote

Yep. and in my very first post I mentioned that they're complaining about not wanting to work on a Spartan. They don't want to touch the Spartan side. Not to mention the fact that they've had it for a week and they are piss poor at communicating, I've having to order parts from Spartan to get them to move forward, etc.

tnedator · 06-09-2023, 06:20 AM

Quote:

Originally Posted by katwitch

Thanks for pointing that out. I tried to turn it on but apparently missed something.

2008 All Star Diesel mid-engine on a Spartan chassis.

Most of us put our coach where you are advertising your podcast.

Good luck finding a service center. It can be a pain.

tnedator · 06-09-2023, 06:23 AM

Have you contacted these guys:

https://linkautomotiveservice.net/

katwitch · 06-09-2023, 08:24 AM

Quote:

Originally Posted by tnedator

Have you contacted these guys:

https://linkautomotiveservice.net/

Yes. They are these guys from the op: "local authorized center is 2 months out." Link deals with fleet and apparently there is a long wait for individual requests.

To recap, I'm willing to drive if someone can recommend a reputable service center that doesn't keep a months long wait and will actually work on a coach.

tnedator · 06-09-2023, 10:07 AM

Quote:

Originally Posted by katwitch

Yes. They are these guys from the op: "local authorized center is 2 months out." Link deals with fleet and apparently there is a long wait for individual requests.

To recap, I'm willing to drive if someone can recommend a reputable service center that doesn't keep a months long wait and will actually work on a coach.

A very good outfit, but likely farther than you want to drive, is GW Diesel in Conway, AR. If nobody else gives you a better/closer option, that's one.

Good luck. I feel your pain in trying to find a shop for a Spartan chassis.