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06-18-2011, 03:45 PM
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#1
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Registered User
Newmar Owners Club
Join Date: Jul 2009
Posts: 55
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Steps quit
I have a 2004 DSDP model 3810 and the steps have suddenly quit. Is there a fuse I could check or what do you'all suggest. With all that wisdom out there I could certainly use some direction. Thanks Don
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06-18-2011, 05:29 PM
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#2
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Senior Member
Triple E Owners Club
Join Date: Aug 2010
Location: Pacific Northwest
Posts: 732
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I was just reading about an RVer in Florida with the same problem on another forum. Someone suggested cleaning then using a good spray lubricant, lub all of the pivot points. It worked. Yours might be more but try this first.
Are you able to check for 12 volts at the step motor?
__________________
1997 Triple E Empress, Freightliner Chassis, CAT 3126 w/ 275 horse's.
MD 3600 Tranny, 2011 Ford Escape Hybrid w/Blue Ox tow bar and Roadmaster Base Plate.
Amsoil Synthetic Oil only for my baby.
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06-18-2011, 07:23 PM
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#3
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Senior Member
Newmar Owners Club
Join Date: Jul 2006
Location: Wellington, Florida
Posts: 13,599
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Hi s.j.sharks,
The power steps are considered part of the automotive 12 VDC. They are powered by the chassis battery(s). My coach is diesel powered. The automotive fuses are located in the most front basement compartment on the driver's side of the coach. The power step fuse is fuse #7. It is a 5 amp fuse. You may need a flash light and magnifying glass to read the fuse locater sheet inside the compartment.
I do not know if your coach is gas or diesel powered. Gas powered coaches have the automotive fuses located in a different location than diesel powered coaches.
If the fuse checks out good, the rest of the diagnostics will be on your back under the coach. Be careful when under the steps. If they activate, you can get hurt. Check the plug that connects the motor wires to the power source. Check for 12 VDC when opening the coach entry door. If there is 12 VDC, check for a good ground connection from the motor to chassis ground.If you have a good ground remove the gear that connects the motor to the steps. When the door is opened and closed, the motor should run. If it does not, a new motor is needed. If the motor runs, there may be a bind in the steps. With the gear removed operate the steps manually. Lube all gears and pivot points.
__________________
Gary
2005 Newmar KSDP 3910 + GMC ENVOY XUV 37K lbs Moving Down The Road
The Avatar Is Many Times Around The USA
Nobody Knows Your Coach Like Somebody Who Owns One Just Like Yours
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06-18-2011, 07:40 PM
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#4
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Junior Member
Join Date: Jun 2011
Posts: 21
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Some steps have two fuses, one for the switch and one for the motor. They will be in the dc distribution box or on some coaches, under the hood in a fuse compartment...
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06-18-2011, 07:46 PM
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#5
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Member
Join Date: Jul 2009
Location: Spring, Texas
Posts: 71
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steps quit
Mine quit suddenly also, I couldn't find anything wrong until I removed the plastic plug covering the magnet switch
in the door jam and cleaned the magnet. it works normal now
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06-18-2011, 07:52 PM
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#6
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Senior Member
Join Date: Aug 2006
Posts: 799
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In addition to the step fuse in the front compartment on the drivers side, there is a fuse in the electric compartment. That is where the electric cord is and under a cover. The fuse is on a pigtail hanging down. One fuse supplies 12 volts to the steps when the engine in running and the other fuse supplies voltage when the engine is off.
I had step problems and it took me forever to find the second fuse.
__________________
2005 Dutch Star 4015
Cummins ISL
2007 Honda CR-V
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06-18-2011, 11:46 PM
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#7
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Senior Member
Fleetwood Owners Club Ford Super Duty Owner
Join Date: Apr 2008
Location: Monroe, Ga USA
Posts: 708
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..........Don, before you get too involved, lay on the ground away from the step movement and find the ground wire connection. Remove the bolt attaching it to the frame and clean really good with a wire brush ( I bought a wire brush to put in my cordless drill ) which does a great job, WALA, no more problems, JMHO, good luck and travel safe.
David G.
__________________
_____________________________________________
USAF 1959-1963/ JFK Innaguration parade 1961,
1997 Fleetwood Southwind 37Y, 460 ENGINE on FORD chassis, Power Platform with Tag Axle.
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06-19-2011, 05:23 AM
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#8
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Administrator in Memoriam
Newmar Owners Club Retired Fire Service RVer's Spartan Chassis
Join Date: May 2000
Location: Newark, DE
Posts: 25,898
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This may help.
Been there, done that.
See my thread here.
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Adios, Dirk - '84 Real Lite Truck Camper, '86 Wilderness Cimarron TT, previously 4 years as a fulltimer in a '07 DSDP
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06-20-2011, 05:05 AM
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#9
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Moderator Emeritus
Nor'easters Club Workhorse Chassis Owner iRV2 No Limits Club
Join Date: Oct 2004
Posts: 30,785
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06-20-2011, 10:07 AM
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#10
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Senior Member
Damon Owners Club Workhorse Chassis Owner
Join Date: Mar 2009
Posts: 24,024
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One quick check, best performed AFTER DARK
When you open the door, does the step light come on? IF yes fuses, door switch and 12 volt are all good to the controller.
If NO. Well it might be a burned out bulb.
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Home is where I park it!
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06-20-2011, 10:17 AM
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#11
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Senior Member
Fleetwood Owners Club
Join Date: Jun 2009
Posts: 4,031
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My steps have a 20 AMP fuse that is inside a big black box in the inverter/charger compartment.
__________________
99 Discovery 34Q ISB
2014 MKS AWD EcoBoost Toad
Fulltime Since "99"
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